You actually do not know how it works, but still, you proclaim it's crap.
I don't get it.
To start over: This is the forum, we do not handle requests, complaints, or investigations here. This is a place for communication.
You came here and described your concerns, so I offered to wait for the official response since the license holder is the last instance at the moment. I also mentioned you could inform our data team, and provided you with an email.
Alternatively, we handle issues through complaints. Do the necessary step, sent the email, or submit the complaint.
Have you noticed no one else aside from you has ever described the same situation here? Are we really supposed to change the rating solely based on your posts here?
That would not be right. First, we investigate - for that we need some basic information.
The MGA also needs some hints first, so please cooperate.
Otherwise, it's crap 🙁.
Yes, we're an affiliate page - it's obviously pointless to say we are different since you made your choice already.