Alvynn refusing withdrawal (page 2)

Hello Jacqueline 1903,

You are absolutely right, I now think the same way you do.

They don't even give any updates so we don't know what's going on. The waiting is incredibly annoying.

I'm afraid we won't get our money at all. 😞

I think these are definitely scammers...

All the answers you get are AI-generated. I could kick myself for falling for something like this. I've sent another complaint to Anjouan Gaming, but let's not kid ourselves... nothing's going to happen. They're based in the sticks and know we have absolutely no recourse to get our money back.

At the moment, it’s difficult to say. Based on the complaints I’ve seen, one was unresolved, around two were rejected, and another three or four are still in progress. So I think we’ll have to see how things develop for you and the other players before we can really know what the outcome will be.

I’m sorry you have to deal with this and that the casino is only giving you AI-generated responses that aren’t helpful at all. I’m curious to see how your complaint will be resolved and whether the casino will respond once our team contacts them.

Have you taken any action in the meantime?

Or is the process standardized here as well, and if there is no reaction from the casino, nothing further is done?

You can see everything in your complaint. Whether the casino has been contacted or there have been any other updates, you’ll find all of that there. You won’t find those updates on the forum, and I also have to check your complaint if I want to see what’s happening.

So I think you can easily keep track of everything yourself through your complaint. If the casino doesn’t respond and nothing gets resolved, the casino will receive black points and its Safety Index will decrease. But hopefully it won’t come to that.

Unfortunately, there isn’t much else we can do from our side if the casino refuses to communicate with us.