4 months ago
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I deposit here about 34€ via btc. I thought that this is enough for 30€ minimum. (Their btc deposit page doesnt show minimum btc amount btw which is wrong!)
Finally the situation was that the amount after fees was about 29€ and my deposit stayed under pending state.
When i took contact their chat about case their only result was that they closed my account and they dont answer anything by email.
This is adonio n.v casino. I have some bigger case still open with them. I havent found what is their license. At least they havent master curacao license - maybe some sub license.
How are they solving the case, if I may ask? Did you get any updates from them by now?
The license they hold is Kahnawake (KGC).
I'm not sure how quick Kahnawake is when it comes to resolving issues, but this would be a good opportunity to find out. May I ask you when this deposit happened? I am trying to figure out how long you have been struggling. In any case, you may always try our free Resolution Center too. A few details are here 👈
Don't hesitate to ask or share the news.
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