7BitCasino - general discussion

If you want to discuss anything related to 7BitCasino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Atana I'm here

Anything we can help you with 🙂?

The worst casino I ever played! My story is this..I have a withdrawal request and they don’t want to processed for 5 dyas..just to mention that I win that money from 50 free spins they give me..so probably this casino have hard time paying winnings

Hello,

I know that 5days sounds like a huge amount of time to fulfill your withdrawal, but I think it would be good to ask you whether your account has been fully verified.

Have you already passed the verification?

Jan 16th made an interac deposit of $4. processed and competed on my end, in the casino it says the deposit was discarded and was never applied. funny thing is, interac deposits cant be discarded on the players end as evidenced by 2 unfulfilled interac requests that still show as pending. then tonight i made a $5 interac deposit only to find that none of the games are working? they work fine in demo, and at other casinos. support is clueless.

Hello,

Well, I guess that this issue would need a check from a technical department instead. The operator said that the casino was aware of the issue and was working on that, so I guess it just needs some time now. I can't imagine what else he could write., chat is designed for regular easy-peasy support from my point of view.

Anyway, thank you for sharing. Hope they solve that quickly.

Hey guys, I want to share my experience with 7BitCasino's Welcome Race 2.0 tournament.

I was really excited to participate and ended up placing first in the tournament. According to the rules, I was supposed to receive 200 Free Spins in Wild Cash Slot by BGaming. However, when I received the free spins and opened the slot, I found out that each spin was worth only 0.01 cents.



I was shocked and immediately contacted support, thinking that this must be a mistake. However, they assured me that it was correct. This was not mentioned anywhere in the terms and conditions or on the website, and it was very misleading. I had to wager thousands of euros to win the tournament, and free spins I received were worth only 2 euros (0.01 * 200). It was a huge disappointment.

The minimum bet to participate in the tournament was real money bets of €0.5 / $0.5 / A$0.8 / C$0.7 / NZ$0.9 / 5 NOK / 30 RUB / 2.4 PLN / 72 JPY / 2.6 BRL / 0.000026 BTC / 0.0005 ETH / 0.005 BCH / 0.01 LTC, which is not a small amount. It's unfair to receive a prize that is worth so little after placing first in the tournament.

I had been satisfied with 7BitCasino until this incident, but now I have serious doubts about their integrity. The casino has the right to change the rules of the tournament at any time without prior notice, but this kind of psychological false advertisement and scams is not acceptable. I urge other players to be careful before participating in any tournaments or races at 7BitCasino.

On top of this issue, I would like to bring to your attention another problem I encountered while playing here.

Recently, I managed to reach the fourth VIP level by betting and wagering large amounts of real money. However, I was shocked to find out that I have not received the bonuses for the first three VIP levels as promised, except for the 75 free spins from the fourth level.

I have fulfilled all the requirements for each VIP level by betting and wagering accordingly, and I was supposed to receive the following bonuses for each level:

• 10 Free spins for Level 1
• Level Up Bonus, 30 Free spins, and Monday bonus of 30 Free spins for Level 2
• Level Up Bonus, 50 Free spins, and Monday bonus of 50 Free spins for Level 3

It's disappointing and frustrating that I have spent a significant amount of money and time to reach these levels and have not been given the benefits that I have earned as a loyal customer at 7BitCasino. I find this extremely unfair and unjustified.

I have already raised this issue to their customer service, and I am requesting that they immediately add the bonuses that I have earned to my account as per the VIP program

Just wanted to share my experience and warn others. Stay safe and happy gaming!

Technically, I'd say that awarding free spins to players who wagered their own money in the tournament isn't a good deal for the player.

Would you participate if you knew the value of the free spins? I guess you wouldn't. 🙁

Any winnings in form of bonuses usually consists of additional limitaions. I would only compete for cash prize, myself.

Greetings,

I played on 7Bit casino, I fortunately managed to win 25,000 euros

I have done all the verification procedure and the documents have been approved.

I played exclusively with my balance without ever accepting any type of bonus so as not to have any problems. My withdrawals have been pending for 15 hours now. I used bitcoin withdrawals which, as written on the site, have immediate processing but it doesn't seem like that. I have contacted customer support multiple times and they don't provide any timescales and that's not good. So how should I proceed? I don't intend to wait days and days, also because the deposits are received instantly and I would like the withdrawals to be processed quickly too.

Hello, and congratulations on such a nice sum.

I imagine it must be hard. I would expect crypro payments to be instant, just like you said, yet I think it's too early for action. Frankly, you should give the casino at least a few days to figure the situation out.

Look, I don't want to scare you out, but if your account is okay and payment is accepted, even under such circumstances, we give casinos a total of 14 days before we step in through the complaint process.

I imagine you may feel shocked, and you hate to wait another day. Still, I fear you have to. 🙁

Like I said, we have some rules, but that does not mean we do not care. So, please, let me know how you're faring.