1 week ago
Hello, to start with, it would be best to know why your account is blocked, did the casino tell you? Did you play slots or something else? Do you have money in your account?
Please let me know.
0
Hello, to start with, it would be best to know why your account is blocked, did the casino tell you? Did you play slots or something else? Do you have money in your account?
Please let me know.
Yes, and according to the complaint I saw, you provided a card that was not in your name but in your brother's name, which is a violation of the rules and therefore you did not pass the verification.
Therefore, you will not be able to withdraw money and I would say that is one of the most basic things to look out for and therefore have everything in your name in the casino.
I don't think the casino will accept that if you have used something that is not in your name. You can try emailing them, but I highly doubt they will change their position.
I don't think anything could be done. I would probably just say that you need to learn a lesson from this situation and not repeat similar mistakes.
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