24betting Casino - general discussion (page 3)

Unfortunately, my colleagues do not respond on a daily basis. Did you see the timer, please? Each party has a 7-day window to respond. You need to be patient. 🙏

One reply 7 days window it's too long dear.

I agree, but I can't change it. I'm sorry.

My account was restricted after winning and they are not accepting my withdrawals what to do

Greetings, can you tell me why your account was restricted? Do you mean that you can't withdraw money, or that the casino has blocked your entire account?

Account only restricted I had kept the withdrawal request but it has not been accepted since 12days

So, it's restricted in the sense that you didn't get the withdrawal, right?

I would say that it's probably time to open a complaint about what you've already done.

We'll try to help you as best we can. 

Last time when I got restricted also I was allowed to withdraw 50000 per transaction but per week now this time it's been 12days still my withdrawal not accepted please help me

We will definitely try to assist you, and I hope it will have a happy ending.

When you were restricted before but could withdraw a certain amount, it is strange that now you have to wait so long.

We will see how it turns out.

Will they accept my withdrawal one thing they are not cancelling it

I can't say for sure how the casino will respond. But let's hope they'll accept your withdrawal and it won't be canceled.

If anything changes, feel free to let me know.

Nothing new they didn't accepted yet

Hi Vinay

Now your amount credited or not

Please reply because my account also restricted after winning amount

Dear Sir,

24betting always account blocked and withdrawal delay

Unable to contact customer care

Kindly support and resolve this issue

Hi, can you tell me if the casino explained why they blocked your account or why they won't send you the money? That's probably the most important thing to start with.

How long has this situation been going on?

Sir,

They always not mentioned any if player winning huge amount in casino they will blocked our accounts,

Unable to contact customer care and live chat also

Sir,

They will not any communication regarding account restriction and I am waiting for morethan 12 days withdrawal request till now no process

So if you can't figure out the answer and don't know anything else, we'll just have to wait and see what our team finds out and whether this gets resolved.

Since you have an open complaint, I'm confident it will work out.

But it looks like we'll have to wait.

Yes sir

I have raised a complaint

Kindly support and resolve this issue

I can't promise it will be resolved, but we'll try. There was a previous issue between you and this casino that was resolved, so I hope the same will happen this time.🙂