Thank you for the reply, experts. Here is the latest update on my case. I have attached the screenshots showing my active balance of ₹11,46,827 with a pending withdrawal.The 24betting support team is continuously closing my tickets under the label of "Management Decision" without conducting any fair review. I also found that they are registered under the Government of Costa Rica, which is why they are ignoring third-party complaints.Since CasinoGuru has closed my case as unresolved due to the site's non-cooperation, what are my legal options now? Can I complain directly to the Costa Rica authorities, or is there any other mediator who can force them to respond? Please guide me

Update: The support team is fooling me. They are showing an automated message saying 'waiting in queue' since April 30th (for nearly 5 months). They have completely scammed my ₹11.4 Lakhs and are running an exit scam on Indian users. Do not trust this casino!
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