Thank you for the reply, experts. Here is the latest update on my case. I have attached the screenshots showing my active balance of ₹11,46,827 with a pending withdrawal.The 24betting support team is continuously closing my tickets under the label of "Management Decision" without conducting any fair review. I also found that they are registered under the Government of Costa Rica, which is why they are ignoring third-party complaints.Since CasinoGuru has closed my case as unresolved due to the site's non-cooperation, what are my legal options now? Can I complain directly to the Costa Rica authorities, or is there any other mediator who can force them to respond? Please guide me

Update: The support team is fooling me. They are showing an automated message saying 'waiting in queue' since April 30th (for nearly 5 months). They have completely scammed my ₹11.4 Lakhs and are running an exit scam on Indian users. Do not trust this casino!
I’m afraid there may not be much help available from another authority either if the casino doesn’t actually hold a valid gambling licence. In that case, there may simply be no regulator you can turn to for this particular dispute.
That’s also why it’s always worth checking this kind of information before depositing anywhere. With such a low Safety Index, several warnings, and a history of not responding to player complaints, this is the kind of casino I would personally be very cautious about.
One thing I would separate from all of this, though, is the casino’s lack of communication. I wouldn’t blame that on Costa Rica or on whatever licensing information they mention. We deal with plenty of casinos connected to Costa Rica that still communicate with us and try to resolve player complaints.
In this case, the casino simply seems unwilling to address these issues, and unfortunately I’m not very optimistic that there will be another effective route to force a resolution.
Thank you for the honest evaluation and clarity, experts. It is deeply disappointing to hear that there is no international regulator to hold this casino accountable.I want to state it clearly on this forum as a final warning to all players, especially from India: 24betting is a 100% scam website. They will let you play and deposit smoothly, but the moment you win a life-changing amount like my ₹ (12 Lakhs INR), they will block your account permanently and use automated bot replies like "waiting in queue" for months to drag time.Since they operate completely unlicensed under a fake business registration from Costa Rica, international portals cannot force them to pay. I am now forced to take this matter directly to the Indian Cyber Crime Authorities to track down and freeze their domestic payment gateways and bank accounts operating inside India.Thank you CasinoGuru team for trying to help me. Please keep this thread active so other innocent players can read this and save their hard-earned money from these scammers.
Thank you, CasinoGuru team, for your empathy and for keeping this thread active. I highly appreciate your efforts in trying to help me.
I want this thread to stand as a final, permanent warning to all online casino players, especially from India: 24betting is a 100% scam website. They will happily accept your deposits, but the moment you win a life-changing amount like my ₹11,46,827 (11.4 Lakhs INR), they will block your account and run away with your money.
Since they operate completely unlicensed under a fake business registration from Costa Rica, international platforms cannot force them to pay. I am now forced to take this matter directly to the Indian Cyber Crime Authorities to track down and freeze their domestic payment gateways and bank accounts operating inside India.
Thank you once again for your support. I hope my story saves other innocent players from losing their hard-earned money.
24betting is a 100% Scam Website! Don't Deposit!A big warning to all players, especially from India. I genuinely won ₹11.5 Lakhs playing the Aviator game on this site 24betting. Immediately after my big win, they restricted my account.They have been holding my funds for over 5 months, showing fake automated bot replies like "waiting in queue" and "error." Now, customer support has blocked me and refused to pay my winnings. They operate without a valid license under a fake certificate from Costa Rica. Do not waste your hard-earned money here. They only pay small amounts but steal big winnings! 🚨❌#24bettingScam #AviatorScam #OnlineFraud
Dear CasinoGuru Team,
Thank you so much for this crucial update and for officially putting up these severe warnings on the 24betting Casino review page. I truly appreciate your dedication to protecting the player community.
Even though I could not retrieve my genuine winnings of ₹11,56,827 due to the casino's fraudulent behavior, I am deeply satisfied that my case has exposed their true colors. Seeing this prominent warning on your platform gives me immense relief, knowing that thousands of innocent players, especially from India, will now be saved from getting scammed by this unlicensed website.
Thank you once again for keeping this thread active and for standing up for fair gaming principles. You have done a wonderful job.

Dear Team,
Thank you again for your support. Looking at the "Casino Guru Online Casino Blacklist" page, I strongly request your team to add 24betting Casino to this official Blacklist directory with the tag "Scam casino".
They have a history of multiple unresolved complaints, zero cooperation, a low 3.5 safety index, and they operate completely unlicensed while continuously stealing huge winnings from players like my ₹11,96,827.
Placing them on the official Blacklist will ensure maximum visibility and strongly protect other innocent players from falling into this trap. Thank you.

Hi, you’re welcome. These warnings are there to help players stay cautious.
As for the blacklist, casinos have to meet certain criteria to be included. So the fact that this casino isn’t on it doesn’t mean it’s a good casino. Blacklisting requires more than the circumstances of your individual case, although I certainly don’t mean to downplay what happened to you.
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