20bets Casino - general discussion

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Registered won somewhere 5000 rubles. cut limits and account verification. I passed the verification and put on the output. somewhere in a day I can’t log into my account) they write that they blocked for a year) like some kind of investigation they have there

Fraudsters!

Hello,

can you share some text (email, conversation with the live chat operator) where the 1 year period is mentioned, please? I find it hard to believe that any investigation would take 1 year. It sounds quite ridiculous to me.

Long verification process and payout 😡almost two weeks since I started payout

The deposit takes about five minutes.

The withdrawal has not been accepted for 7 days.

They're asking for a huge amount of documents, they're asking for the same thing,

I submitted a copy of my bank account, but I claim that the account number is wrong.

Eventually, I submitted all the documents that could be issued by the bank for three days.

Since then, there have been a lot of requests for withdrawal, so they are telling me to wait.

I didn't get paid.

If I can't withdraw even if I wait a little longer, I'll report it.

Hey, in this case it is important to note that you will first have to successfully pass verification to get paid, without that you will not get the money. So you are saying that the casino asks for a lot of documents. Have any been accepted or not ? When you say the account number is wrong, have you checked it and tried to find out what is wrong with it ? 

I put a copy of my bank account and wrote down the number.

I've checked it two and three times.

I even thought it was wrong because of the '-' symbol, so I tried putting it in and taking it out.

After numerous iterations, it is finally approved.

But after that, the withdrawal does not proceed.

80 hours have passed since the last withdrawal request.

They just say to wait mechanically.

There are a lot of withdrawal requests every day, so they told me to wait.

I am waiting.

I have all the evidence and betting details.

If the withdrawal is not made within a few days, I will post again in the complaint section.

Well, I'm glad the verification is finally behind you. 

As far as the withdrawal is concerned, we give casinos 14 days to resolve it and I hope that you will be able to deal with it soon and the casino will send the money. If they have to enter it manually, they must have some kind of order, so it doesn't have to be fast, but it shouldn't take too much time either. 

So let me know if anything changes please. 

I will keep my fingers crossed. 🤞

Thank you for your interest.

No withdrawal has been made so far today.

The reason for this rejection is said to be an error in the system.

They asked me to request withdrawal from the secret window again, so I did so and I'm waiting

I see that the casino has some technical problems, so hopefully this will change soon. Now that you have made a withdrawal from the anonymous window, is it still pending ? What payment method are you using ? 🤔

Thank you for your interest. I continued to request withdrawals using the same method, and it has just been resolved. I used account transfer.

Good news as I can see and it's finally resolved and you have your money. 

After this experience, do you feel like playing here again ? I think you already know what to expect from the withdrawals, so the decision could be made.