1win Casino - general discussion (page 45)

Right 🙂

Well, it is quiet normal that people also play on mirrors, which are for their country.

On the other hand, it's good to know more information about where you want to deposit.

If they are still giving you different information, I would say that this is not the best approach by the casino. I'd rather know the truth if it's going to take more than a week than to keep getting another answer as to why I still don't have the money. 

Unfortunately in this case you will have to be patient because it will not work without that. 

I know this is not the most pleasant situation you have found yourself in but I believe that you can handle it and if not our team will try to help.

I understand your upset, but I think we've talked about this before. 

We'll have to wait for the next development and it probably won't help much if we count how many hours the casino hasn't paid. 

I hope we will learn something new, but we have to give it time.

Out of curiosity, what is the standard pay-out time for Korean players and casinos generally? In Europe, it varies wildly.

We will try to help you, but as mentioned in the complaint, you need to wait the 14 days we give casinos. Then we will contact the casino.

I have been waiting for several days for the withdrawal to be reflected in my bank account and the only response I receive from technical support is that the corresponding department is in charge of it and so far they have not resolved anything at all, a withdrawal of 74,000 VES, approximately an estimate of $530 to date. I would like them to really be a little more responsible and could really help by making the payment as they portray themselves on the networks as being so good, which I really see as a scam, because they do not return your money and never help you solve your problems, someone who can really help me please

Hi, if they have a delay and no other problems, unfortunately it cannot be sped up, you will just have to be patient and wait. When you say you've been waiting several days, how many days has it been? Was it necessary to verify your account?

I would like to draw everyone's attention to the practices of this casino.

1. The casino operates its website under many mirrors, even in countries where it is not licensed.

2. The casino disguises payments for merchants with ordinary goods or services.

3. The casino does not verify the identity and age of the player.

When you point this out to them, they either do not respond or talk nonsense.

I made a withdrawal of 500 bolivars through the 1 win casino and nothing has come to my account, even though it's a mobile payment. I need an answer.

Hello, could you please tell me when you made the withdrawal and what its current status is in your casino account? If you seek answers, I would start by asking the casino first to be honest.

I made the withdrawal on August 18th at 10:19 AM. I waited the 48 hours they said I would. Now they're telling me to contact me later...

I need answers... The status appears as the yellow clock which means on hold...

Hello, In that case the casino should give some answers; you're right. I for example, can think of at least five reasons, but it makes sense to speculate blindly. The casino is responsible for its services and it's a shame you are left without clues. Could you try asking the support?