1GoodBet Casino - general discussion (page 3)

did not give a deadline

Then I leave the decision up to you.

If you prefer to submit a complaint, use this link, please.

The live support doesn't work! Except for one "as soon as there is time, we will take care of it" or something like that, there was no answer so far!?

Then money was literally stolen from me live in front of my eyes!

I was playing in a PRAGMATIC SLOT, bet on 0.80 ....

Then from about 77 € remaining credit...he jumped down to about 8 € range... I was inattentive, I then noticed it at some point, with 5.20 € credit I stopped the SLOT!!

I looked at the game history list and made a SCREENSHOT, everyone can see with their own eyes that suddenly just under €70 vanish into thin air!? What can one do in such a situation?

a while ago, part of my balance disappeared, and in my other deposit the same thing happened, I contacted the casino who said to wait a month, because it was under maintenance, a month passed, the casino is no longer working, I contacted curacao via email, where I was told that it is not possible to process it because it is no longer regulated by them, so that's it? did I lose my 942EUR?

That sounds like fraud to me! 🙁

In my eyes, suggesting a month for the maintenance sounds very suspicious, I wish you had come sooner...

At this point, the casino no longer exists, which makes me worried significantly.

The only thing you have not tried so far is submitting a complaint. I do not dare to speculate about the result, however. Once the casino is closed, the management no longer exists. I'm sorry, it does not look good.

https://casino.guru/complaints/create

I can't find it on the list for the complaint, but the site sometimes works, and it has this link: https://licensing.gaming-curacao.com/validator/?lh=1d167917ffe0ca65c5cb08acf315e888&rlh=c7c0701eb5c551537911945b6e7f575a, shouldn't I try something that way?

I was offering you a free complaint through Casino Guru Resolution Center.

Fort that I sent you the green link. What you seem to be looking for is a complaint submitted to the licensing authority, but your link only leads to a validator - a feature that shows if the casino's license is still valid.

If I may, forget about the authority and click or tap this link:

https://casino.guru/complaints/create

It's the easiest way to get the support. Try that, please.

I have $883 left in my account with these scammers. They do not respond to letters. They simply disappeared along with my funds!

Hi, I think you're not the only one having problems in the casino. However, I noticed that the casino has been closed for some time, so it will probably be harder to get a response from them in this case, and I'm afraid it will be just as hard to resolve your issue. 

Anyway, the only thing I can suggest in this situation is to file a complaint, although I don't think it will be very successful. 

Do you think you can at least try, even though it may not have a happy ending ?