1000 Spins Casino - general discussion (page 4)

Yes, far too long, I really didn't expect to get my money back.

Well no such luck for me not only did they completely steal my withdrawal and balance but they closed my account I have sent over 20 emails copying in the curacao license authority and absolutely nothing back from them. I hope you are taking your money and run. I’m logging complaints with their server hosts to try and shut it down providing all evidence. I’ve asked check games to see if the games there are even real and I’ve emailed all the game providers with screen shots of the winning game logs. Ive accepted I won’t get paid from these guys now I just want to get some form of justice out of it.

I would not either. It's just so sad to see another player unpaid. Though I imagine that when it comes to such casinos, trying to find any logic in their actions has little meaning. 🙁

I'm so sorry it did not work out in any way...

I'm not sure if the UK offers any public services focused on the safety or fairness of online products. Could you perhaps offer some advice if you come across any? 🙏

No not for unlicensed casinos all you can do is target the host servers as they have a duty of care and once given legitimate information regarding a website on their platform they have to act accordingly so hoping atleast it will shut the site down. As no chance of getting my winnings also in process of chargebacks for the bank due to the merchants on statements never sending any goods. They are mostly Voltoria

nrdrp

lexiver

k4you

cas

emailed all merchants but no reply of any of them so far but atleast it backs up my case. Also filed report fraud reports on all of them for added weight

Well, I guess this is a completely different area of regulation; international financial laws have never been in our scope, I'm afraid. In any case, there is a special thread where players from your and many other regulated countries talk about transactions. You are welcome to check; it's the first one in the hot threads section.

Has anyone ever played on 1000spins? Did they ever manage to get any money?

I have a pending withdrawal for more than 1 month.

Thanks in advance

Hi, I think it's worth reading through the experiences of other players as well. There have been several recent posts about this casino over the past week or so, and based on both what players are reporting and the casino's Safety Index, it may be difficult to receive your withdrawal.

In your situation, I would recommend opening a complaint with us. However, I do want to set realistic expectations, as many complaints against this casino have unfortunately remained unresolved.

As another option, you could also consider contacting the payment provider you used to make your deposit and asking whether there is any possibility of recovering your funds. Depending on the payment method and the circumstances, they may be able to advise you on your options.

Hi, unfortunately I too was a victim of a scam on this site. I deposited €200 8 days ago, won up to €636, and withdrew, but in the last 8 days I've received no updates. The live chat is probably managed by artificial intelligence, where they copy and paste the same responses and say they can't speak to the financial department, thus closing the chat. What can I do to at least try to receive the money I'm entitled to?

Oh, that's another awful experience; what you described feels like the most frustrating scenario. There was no contact with people and no usable information. This casino should be avoided; there is no way around it, it seems. 😐 Could not find anything positive to share with you apart from suggestions mentioned in this thread.

I read the comments and I saw someone who managed to receive the payment but it is very rare, I am trying to write several emails and talk to the support to put pressure but they always give the same answers

I wish I could say that the payout will be processed eventually. This thread, however, shows quite the opposite. I'm not very confident in the casino's willingness to participate in a complaint, to be completely honest. The situation is not optimistic. 😐

What about trying to get back at least the deposits? The other player mentioned that too, if I recall it correctly.