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Bonus conditions, bonus, real money

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2 years ago
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2 years ago
deus

Hello

I deposited 15€ at GGBET today with a 120% deposit bonus

Then I gambled away the real money and continued playing with the €18 bonus!

Had to sell 720€ and I did it!

The bonus balance was €1100 and I still had to wager €300. I did that and suddenly there was only €50 left in real money.

Can someone explain to me how this was calculated? I feel a bit ripped off... the offer is gone now and I can't read it anymore.

Automatic translation:
faniesovereign1
2 years ago

Hi,

To help you out with your questions, I browsed bonuses available on our bonus tab, feel free to check these out too here 👈. Frankly, it seems the conditions are a bit different, especially for the first and second deposits. Making it quite hard to say precisely the reason.

So, I would like to mention that it would be best to compare concrete bonus conditions with the explanation you probably got from the casino.

Let's focus on how the casino employee explained the problem to you - Have you asked, please?

If you have not, I suggest you try that, and then let us know the details, please.



2 years ago
deus

I was in contact and it was said that the bonus which becomes real money is x3 with the deposit.

So 54€ real money.

but I don't know if that's true because the offer was no longer visible after the implementation... it's pointless to implement 720€ with 1100€ "profit" that you can then only write off 54€

Automatic translation:
faniesovereign1
2 years ago

So I understand, because I have a feeling that the wagering is quite high for how much you got from the whole bonus. Unfortunately, that's the way it goes sometimes and maybe it's a good idea to find out the terms of the bonus before you play with it. Maybe in many cases you will find out that you wouldn't play with such a bonus. Also, it might be a good idea to ask the support about such things first if you can't see it anywhere so you know what you're getting into. 

Although a 3x bonus seems pretty small amount to me, if the casino had it listed, unfortunately a maximum cashout is not unusual for bonuses.

So for next time I would probably say that it would be wisest to inform yourself beforehand when you are going to take a bonus. 🙂

12 months ago
bgus

In the last month online casinos have been offering misleading no deposit bonus offers for new and registered players - but they are all fraudulent. I did not find a No Deposit bonus on one site. True up to 1000 spins BUT AFTER DEPOSIT.

THIS IS NOT CORRECT!

Automatic translation:
meriwolf1954
12 months ago

Hey, what casinos did you find this on, please? Could you maybe show the offer you got?

Jaroslav
11 months ago
bgus

in all of them that offer a promotion for registered free spins and a no deposit bonus, and when you dig deeper, it turns out that in order to receive a bonus or free game, you must first make a deposit of at least 10 BGN.

Ralms bet on the wheel you must not only make a bet - at 100,200,300%, but this amount MUST BE ROLLED 400 (FOUR HUNDRED) TIMES ????

EXAMPLE I WON 10 BGN FOR 100% AND THESE 20 BGN TOTAL I HAD TO TURN 400 TIMES, SO I HAD TO TURN 800 BGN SO THAT I COULD POSSIBLY WITHDRAW ANY PROFIT POSSIBLY. I ONLY UNDERSTOOD THIS ABOUT TURNOVER WHEN I MADE A DEPOSIT. ON TOP OF ALL THAT, I HAD TO TRY FOR ABOUT 30 MINUTES TO PLAY A GAME WITHOUT RESULTS AND THAT DEFINITELY ONLY ON ONE PROVIDER. AFTER MULTIPLE ATTEMPTS AND FINANCIAL LOSSES FROM PHONE CALLS, THEY CLEARED THE SO-CALLED BONUS FROM MY VIRTUAL 10 BGN.

ALL SITES IN CAPITAL LETTERS, BUT IN SMALL FONT THE MINIMUM DEPOSIT AMOUNT.

Automatic translation:
meriwolf1954
11 months ago

Hello,

I think it would be good to show at least a screenshot of the concrete bonus and its terms. We will then gladly take a closer look. 😉

By the way, are you aware of "play now, deposit later" offers? Looks like no-deposit bonus but you actually need to deposit to start the wagering. Sounds like it might be the case. These "no-deposit bonuses" have become very popular among casino operators.

11 months ago
bgus

I managed to set up a screenshot and it is clearly visible that the scrolling of the Bose 100,200,300% condition is 1 scroll? But then on the phone they told me 400 times, I even asked them in surprise how 400 times this means 800 lmv scrolling and they answered me in the affirmative. filefilefile

Automatic translation:
11 months ago
bgus

file I'm adding a new picture - bottom left under VIP is the provider whose games it was mandatory to play the bonus funds. As you can see from the previous comment, there is no provider mentioned in the active bonuses, only 5 lines and 1 spin?

Automatic translation:
meriwolf1954
11 months ago

Hello,

Thank you for the follow-up, but I am honestly quite perplexed by the situation. I thought we were talking about a no-deposit bonus that was not actually without a deposit. Now it looks like a wagering question and also a matter of limited game options.

Screenshot showing the bonus says the deposit is mandatory to get the bonus and the deposit needs to be wagered once. That's all I can see there. I would not assume that's a no-deposit bonus at all.

Perhaps it would be best to discuss the VIP rand involved with the casino support. I frankly do not understand the concern, to be honest.

Radka
9 months ago
bgus

true, but not correct. It would be correct if they said - when you deposit at least n funds, you will receive a bonus outside the deposit, I think that is right and fair to the players. It is true that there are many bonus hunters without depositing any amount and this is one of the ways to weed out the Hunters, but with loyal players there should not be this mildly said fraud. Players do not always have a real opportunity to invest any funds and want to try their luck. Just as it is not fair for a deposit of at least 200 BGN to receive 30 Free. where they may not receive a single winning spin. They constantly increase the amounts for a mandatory deposit for a ridiculous bonus. The majority of players play with small amounts and small bets, but why are the operators trying to turn them into sponsors. Let them have a section for VIP players, but it is right for the rest to have access to the games. I am not familiar with foreign halls and sites, but in Bulgarian sites and halls the return is reduced to about 7%. Very rarely do the machines give a good profit, sometimes the game is not even maintained for more than twenty minutes even with a large deposit and bet. I got the impression that the machines are "checked" monthly, and then they are like "cast iron". I have been present when the machines are reported - the data is questionable to say the least. With a large deposit, the difference between the income in the machine and the paid is HUGE.

Automatic translation:
meriwolf1954
9 months ago

Hello, meriwolf1954!

I completely understand how frustrating it can feel when the casino doesn’t present the rules exactly the way players would expect. Unfortunately, it sometimes happens that the terms are written in a slightly confusing way or spread across several different sections of the Terms and Conditions.

Thanks to your efforts, players can now concentrate on the rules more effectively. I also believe that it is quite normal that casinos are trying to make players deposit, and if you believe the win chances are low, perhaps you may try different games in different casinos. When it comes to risking your own money, a feeling of fair play is very important, don't you agree?

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