Fortune Panda Casino Review

The player from Oklahoma had won over $650,000 in winnings from a mobile app game, not an actual online casino. He had been unable to receive his payouts and had faced difficulties in contacting customer service. Despite multiple attempts at verification and communication, there had been no response from the game's support team. The player was considering filing a lawsuit against the game for fraud. We clarified that the winnings from free bonuses had a maximum withdrawal limit, and that the game he played was not an actual casino, so we could not assist with his complaint. The complaint was subsequently closed.

The player from New York had requested a withdrawal less than two weeks before submitting this complaint. His money had not been received yet. The Complaints Team had advised the player that withdrawal processing could take up to 14 days and might be delayed due to unfinished KYC verification or high withdrawal request volumes. The team had offered to intervene if the withdrawal was not received after 14 days. However, the player did not respond to subsequent communications, which led to the complaint being rejected due to lack of further information.

The player from India won $99,700 and is currently unable to withdraw the winnings. The casino isn't responding to the player's emails and has been conducting a security check for the past 5 days, further delaying the withdrawal. We received evidence that the player used a fraudulent betting strategy, so the complaint was rejected.

The player from Thailand used the welcome bonus, canceled it, and did not withdraw the money for several months. When they recently withdrew, the casino accused them of breaching the bonus terms by exceeding the maximum bet limit, even though they were not using bonus funds at that time.