HomeOnline CasinosFenixbet Casino Review
Fenixbet Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Skrill
  • Neteller
  • VISA
  • Mastercard
  • Trustly
  • Bank transfer
  • Adyen
Withdrawal limits
 per month
€300,000
 per day
€10,000
Novoloto Ltd
2020
< $1,000,000
  • Estonia
OverviewBonusesUser reviews3Safety Index explainedDiscussion1Payment methods7
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Fenixbet Casino Review

Fenixbet Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Fenixbet Casino has a Below average Safety Index of 6.4, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Proceed with reading our Fenixbet Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index of Fenixbet Casino – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Fenixbet Casino, we read and assessed Terms and Conditions of Fenixbet Casino in-depth. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Considering our estimates and the factual data we have collected, Fenixbet Casino appears to be a one of smaller online casinos. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

Based on our findings, no important casino blacklists feature Fenixbet Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in Fenixbet Casino having a Safety Index of 6.4, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.

Terms and Conditions of Fenixbet Casino

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Fenixbet Casino during our review.

Player complaints regarding Fenixbet Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found no relevant complaints about this casino.

User feedback and reviews of Fenixbet Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 3 players, Fenixbet Casino does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company information

Fenixbet Casino is owned by Novoloto Ltd, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

Fenixbet Casino is licensed in Estonia.

Note: Fenixbet Casino has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.

Payment options, withdrawal limits and win limits

Fenixbet Casino supports 7 deposit methods. This includes: Skrill, Neteller, Mastercard, VISA, Trustly, Bank transfer, Adyen.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 10,000 per day No win limit
EUR 300,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Fenixbet Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Russian Yes Yes Yes
Estonian Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Fenixbet Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Fenixbet Casino as average.

Slots and casino games at Fenixbet Casino

Players can enjoy these types of casino games at Fenixbet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Jackpot games, eSports betting.

Casino games supplied by 3 game providers are available. This includes NetEnt, Relax Gaming, Greentube.

Fenixbet Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Fenixbet Casino based on the data from our database.

Note: Take a look at our designated Fenixbet Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Skrill
  • Neteller
  • VISA
  • Mastercard
  • Trustly
  • Bank transfer
  • Adyen
Withdrawal limits
 per month
€300,000
 per day
€10,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
eSports betting
No crash games

Language options

English website
All languages (3)
English customer support
All languages (3)
English live chat
All languages (3)

Game providers

  • NetEnt
  • Relax Gaming
  • Greentube
CASINO SCREENSHOTS
fenixbet_casino_homepage_desktop
fenixbet_casino_game_gallery_desktop
fenixbet_casino_promotions_desktop

Positives

  • Backed by land based casinos
  • Nice website

Negatives

  • Live chat support is not available 24/7
  • Live dealer games are not available

Interesting facts

  • Players must be 21 or over
  • Small casino targeting Estonia
Author & Guarantor: Mirka Daisy Last updated: 05 Aug 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Fenixbet Casino bonuses

Browse all bonuses offered by Fenixbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (3)

User reviews of Fenixbet Casino

This is a place to share experience with Fenixbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

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Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
I played in this casino, I see two reviews from Latvia, this is a local casino, maybe it does not have full support and so on, it is not so modern. but they have very good regular bonus offers, also almost instant wins from 8 to 23. I have never heard of any scams from them.
  • good bonuses for players
  • fast withdraws
  • all positive
• 2 years ago
at the registration procedure you need to upload document. But after about hour i received email from support that they do not want to register my account.
  • i saw good promo at banner, but can not register
  • coming to site i had problem with registration
• 2 years ago
Very few times hit something noticeable. The only good thing is fast withdrawal BUT you can't choose where u want ur withdrawal... they decide how they feel better at that moment. The real RTP rate ir max 10% tested for few months and more I check games then more I understand that they are very strongly decreased win rate of all games. And if u make bigger bet then u not only needs a start capital but very big luck if you catch something because they are pepgrammed - bigger bet lower win rate. Licence of slot games I wasn't able to find and support didnt gave me any proof of that.
A lot of lags and errors in games and if lag happens then you can only watch how ur bet of that spin is gone. Lags and freezes are very very many so it's clearly noticeable that these lags are speciali made to reduce wins of players. Support I cant rate more than 3/5 support is only in working day time.
Casino game choice is small but there is classics that's one +.
Also I didnt like that they asked a lot of private financial and personal information like I tried to take a credit in banking... no bonuses except one - deposite and do wagner for some number x.
Sample- deposite 15eur do spins of 15 eur and next day u will get ur withdrawal.
  • Fast withdrawal
  • Classic games like book of ra ect
  • Many lags and understanding errors.
  • Randomly does some mistic spins like
  • Can't choose withdrawal method
  • Not 247 support
  • Not very friendly support
  • Low RTP rate
  • Accepted only skrill for ne visa or master doesn't worm.
  • Can't win anything at all
Safety Index explained

Safety Index of Fenixbet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Fenixbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.4/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

  • Reputation helped by land-based casinos or betting shops

Complaints about Fenixbet Casino and related casinos (0)

0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints

We do not have any complaints about Fenixbet Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

Fenixbet Casino Discussion

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Payment methods

Fenixbet Casino payment methods

Currencies
EUR
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