HomeOnline casinosFenixbet Casino EE Review

Fenixbet Casino EE Review

avatarPavel K.
Last updated 04/2026
Safety Index
7.6
User feedbackNot enough data
3 reviews
avatarPavel K.
Last updated 04/2026

Read our Fenixbet Casino EE review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Backed by land based casinos
  • Wide selection of game genres
  • Nice website
  • Limited responsible gaming options
  • Targeting just one country

Casino screenshots

Fenixbet_Casino_homepage_desktop
Fenixbet_Casino_promotions_desktop
Fenixbet_Casino_homepage_mobile
Fenixbet_Casino_promotions_mobile

Fenixbet Casino EE Review

To help you decide about Fenixbet Casino EE, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.

Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. Our review gave Fenixbet Casino EE an Above average Safety Index of 7.6. It is a fair choice, but better options are available. Take a look at our full Fenixbet Casino EE review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index of Fenixbet Casino EE – Is it fair and safe?

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Fenixbet Casino EE, we read and assessed Terms and Conditions of Fenixbet Casino EE in-depth. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Considering our estimates and the factual data we have collected, Fenixbet Casino EE appears to be one of smaller online casinos. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

Based on our findings, no important casino blacklists feature Fenixbet Casino EE. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, Fenixbet Casino EE has landed an Above average Safety Index of 7.6. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Fenixbet Casino EE T&Cs

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Fenixbet Casino EE during our review.

Player complaints about Fenixbet Casino EE

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found no relevant complaints about this casino.

User feedback and reviews of Fenixbet Casino EE

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 3 players, Fenixbet Casino EE does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company information

Fenixbet Casino EE is owned by Novoloto Ltd, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

Fenixbet Casino EE is licensed in Estonia.

Note: Fenixbet Casino EE has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.

Payment options, withdrawal limits and win limits

Fenixbet Casino EE supports 14 deposit methods. This includes: Mastercard, VISA, Trustly Pay, Bank transfer, SEB Bank, Swedbank, Luminor, LHV, Wise, citadele, Coop Pank, PaySera, Adyen, Revolut.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 10,000 per day No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

"We factor in customer support quality and language options as key data points whenever we review an online casino." In the table below, you can see an overview of language options at Fenixbet Casino EE.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Russian Yes Yes Yes24/7
Estonian Yes Yes Yes24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Fenixbet Casino EE, managing your account, withdrawals, or other matters. We would say Fenixbet Casino EE has an average customer support based on the responses we have received during our testing.

Slots and casino games at Fenixbet Casino EE

Players can enjoy these types of casino games at Fenixbet Casino EE: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 39 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Big Time Gaming, Playson, Evoplay, Ezugi, BGaming, Endorphina, Wazdan, Habanero, Spinomenal, Leander Games, Booming Games, Tom Horn, Relax Gaming, Greentube, Fantasma Games, Swintt, BF Games, Fazi, Aviatrix, NetGaming, Spribe, Gamzix, Playzia, RAW iGaming, SlotMill, Hacksaw Gaming, Amusnet, Ruby Play, Elysium Game Studio, PG Soft (Pocket Games Soft), XGAMES.

Fenixbet Casino EE bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

At present, there is 1 bonus from Fenixbet Casino EE in our database:

  • 100% up to €50

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Novoloto Ltd
  • Established 2020
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Fenixbet Casino EE. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated
    • Reputation helped by land-based casinos or betting shops

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • ee
      Estonia
      Verified
    Complaints about Fenixbet Casino EE
    This tab does not contain any complaints

    We do not have any complaints about Fenixbet Casino EE in our database. If you have been mistreated by this casino, you can submit a complaint about it.

    Submit a complaint

    Games

    Explore the game selection available at Fenixbet Casino EE. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 14 Not Available: 1
    Real Games
    Verified by Gamecheck

    Game providers

    Show all (39)
    • NetEnt
    • Nolimit City
    • Pragmatic Play
    • Playtech
    • Big Time Gaming
    • Tom Horn
    • Quickspin

    Fenixbet Casino EE bonuses

    Browse all bonuses offered by Fenixbet Casino EE, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    Payments

    Browse an overview of payment methods supported by Fenixbet Casino EE, along with related limits and fees associated with transactions to or from your casino account.

    Payment methods

    Show all (14)
    • VISA
    • Mastercard
    • Trustly Pay
    • Bank transfer
    • Coop Pank
    • Luminor
    • Revolut

    Transaction limits

    Withdrawal limits
    €10,000
     per day
    Win limits
    Unknown

    Currencies

    Traditional

    Supported Fiat currencies.

    EUR

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 3 languages
    EnglishRussianEstonian
    Live chat
    Available in 3 languages
    EnglishRussianEstonian
    Customer support:
    Available in 3 languages
    EnglishRussianEstonian
    Live chat rating
    Subpar
    Last updatedLast updated
    Date and tester
    Rating
    30 Apr 2025
    Attila G.
    Subpar
    05 Aug 2024
    Mirka D.
    Subpar
    23 Nov 2023
    Dominika L.
    Subpar
    11 Jan 2023
    Volha T.
    Good
    03 Dec 2021
    Michal K.
    Subpar
    17 Dec 2020
    Adam M.
    Good

    User reviews of Fenixbet Casino EE

    This is a place to share experience with Fenixbet Casino EE. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 3 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 3 years ago
    I played in this casino, I see two reviews from Latvia, this is a local casino, maybe it does not have full support and so on, it is not so modern. but they have very good regular bonus offers, also almost instant wins from 8 to 23. I have never heard of any scams from them.
    • good bonuses for players
    • fast withdraws
    • all positive
    • 3 years ago
    at the registration procedure you need to upload document. But after about hour i received email from support that they do not want to register my account.
    • i saw good promo at banner, but can not register
    • coming to site i had problem with registration
    • 3 years ago
    Very few times hit something noticeable. The only good thing is fast withdrawal BUT you can't choose where u want ur withdrawal... they decide how they feel better at that moment. The real RTP rate ir max 10% tested for few months and more I check games then more I understand that they are very strongly decreased win rate of all games. And if u make bigger bet then u not only needs a start capital but very big luck if you catch something because they are pepgrammed - bigger bet lower win rate. Licence of slot games I wasn't able to find and support didnt gave me any proof of that.
    A lot of lags and errors in games and if lag happens then you can only watch how ur bet of that spin is gone. Lags and freezes are very very many so it's clearly noticeable that these lags are speciali made to reduce wins of players. Support I cant rate more than 3/5 support is only in working day time.
    Casino game choice is small but there is classics that's one +.
    Also I didnt like that they asked a lot of private financial and personal information like I tried to take a credit in banking... no bonuses except one - deposite and do wagner for some number x.
    Sample- deposite 15eur do spins of 15 eur and next day u will get ur withdrawal.
    • Fast withdrawal
    • Classic games like book of ra ect
    • Many lags and understanding errors.
    • Randomly does some mistic spins like
    • Can't choose withdrawal method
    • Not 247 support
    • Not very friendly support
    • Low RTP rate
    • Accepted only skrill for ne visa or master doesn't worm.
    • Can't win anything at all

    Fenixbet Casino EE discussion

    Discuss anything related to Fenixbet Casino EE with other players, share your opinion, or get answers to your questions.

    Casino Guru
    We want players to understand gambling.

    Fenixbet Casino EE bonuses

    Browse all bonuses offered by Fenixbet Casino EE, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    Payments

    Browse an overview of payment methods supported by Fenixbet Casino EE, along with related limits and fees associated with transactions to or from your casino account.

    Payment methods

    Show all (14)
    • VISA
    • Mastercard
    • Trustly Pay
    • Bank transfer
    • Coop Pank
    • Luminor
    • Revolut

    Transaction limits

    Withdrawal limits
    €10,000
     per day
    Win limits
    Unknown

    Currencies

    Traditional

    Supported Fiat currencies.

    EUR

    Customer support

    Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

    Language options

    Website
    Available in 3 languages
    EnglishRussianEstonian
    Live chat
    Available in 3 languages
    EnglishRussianEstonian
    Customer support:
    Available in 3 languages
    EnglishRussianEstonian
    Live chat rating
    Subpar
    Last updatedLast updated
    Date and tester
    Rating
    30 Apr 2025
    Attila G.
    Subpar
    05 Aug 2024
    Mirka D.
    Subpar
    23 Nov 2023
    Dominika L.
    Subpar
    11 Jan 2023
    Volha T.
    Good
    03 Dec 2021
    Michal K.
    Subpar
    17 Dec 2020
    Adam M.
    Good

    User reviews of Fenixbet Casino EE

    This is a place to share experience with Fenixbet Casino EE. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 3 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 3 years ago
    I played in this casino, I see two reviews from Latvia, this is a local casino, maybe it does not have full support and so on, it is not so modern. but they have very good regular bonus offers, also almost instant wins from 8 to 23. I have never heard of any scams from them.
    • good bonuses for players
    • fast withdraws
    • all positive
    • 3 years ago
    at the registration procedure you need to upload document. But after about hour i received email from support that they do not want to register my account.
    • i saw good promo at banner, but can not register
    • coming to site i had problem with registration
    • 3 years ago
    Very few times hit something noticeable. The only good thing is fast withdrawal BUT you can't choose where u want ur withdrawal... they decide how they feel better at that moment. The real RTP rate ir max 10% tested for few months and more I check games then more I understand that they are very strongly decreased win rate of all games. And if u make bigger bet then u not only needs a start capital but very big luck if you catch something because they are pepgrammed - bigger bet lower win rate. Licence of slot games I wasn't able to find and support didnt gave me any proof of that.
    A lot of lags and errors in games and if lag happens then you can only watch how ur bet of that spin is gone. Lags and freezes are very very many so it's clearly noticeable that these lags are speciali made to reduce wins of players. Support I cant rate more than 3/5 support is only in working day time.
    Casino game choice is small but there is classics that's one +.
    Also I didnt like that they asked a lot of private financial and personal information like I tried to take a credit in banking... no bonuses except one - deposite and do wagner for some number x.
    Sample- deposite 15eur do spins of 15 eur and next day u will get ur withdrawal.
    • Fast withdrawal
    • Classic games like book of ra ect
    • Many lags and understanding errors.
    • Randomly does some mistic spins like
    • Can't choose withdrawal method
    • Not 247 support
    • Not very friendly support
    • Low RTP rate
    • Accepted only skrill for ne visa or master doesn't worm.
    • Can't win anything at all

    Fenixbet Casino EE discussion

    Discuss anything related to Fenixbet Casino EE with other players, share your opinion, or get answers to your questions.

    Casino Guru
    We want players to understand gambling.
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