In this review of Donbet Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Donbet Casino has a High Safety Index of 8.4, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Proceed with reading our Donbet Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is Donbet Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Donbet Casino, we read and assessed Terms and Conditions of Donbet Casino in-depth. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Donbet Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
To our knowledge, Donbet Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in Donbet Casino having a Safety Index of 8.4, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
T&Cs of Donbet Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Donbet Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Donbet Casino player complaints
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
Donbet Casino user reviews and feedback
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Based on the 15 user reviews of Donbet Casino in our database, it has a Good User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Company information and licenses of Donbet Casino
Donbet Casino is in the ownership of GTW B.V. and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Donbet Casino holds a gambling license in Curaçao issued by Curaçao Gaming Authority.
Withdrawal limits, win limits, and payment method options
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 7,500 per week
EUR 100,000 per spin
EUR 15,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at Donbet Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
German
Finnish
Swedish
Italian
French
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Donbet Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Donbet Casino has an average customer support.
Donbet Casino casino games and slots
Donbet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 106 providers. This includes Novomatic, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Pragmatic Play, Realtime Gaming, Igrosoft, Thunderkick, Betsoft Gaming, Playson, Amatic, Evoplay, Push Gaming, SA Gaming, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, OMI Gaming, Betgames, Bullshark Games, Bluberi Gaming, Platipus, Slotopia, Lucky Streak, Mancala Gaming, Spadegaming, Bundesliga Virtual, Apollo Games, G Games, All For One Studios (ALL41), OneTouch, Mobilots, Galaxsys, Revolver Gaming, Reevo, Mascot Gaming, Triple Edge Studios, Amusnet, Givme Games, PGsoft (Pocket Games Soft), Atomic Slot Lab, Skywind Group, Iconic21 (BETER Live), AvatarUX, Blue Guru Games, Green Jade Games, Winfinity, Golden Rock Studios, Stormcraft Studios, 18Peaches, LAMBDA gaming, Smartsoft Gaming, Slingshot Studios, Backseat Gaming, Skillzzgaming, Fortune Factory Studios, Spribe, Gamomat, TrueLab Games, Spearhead Studios, Gamino, Foxium, Axolot Games, SlotMill, Onlyplay, Crazy Tooth Studio, Patagonia, Oryx Gaming, Penguin King, Worldmatch, Switch Studios, Gamebeat, Fugaso, Felix Gaming, Stakelogic, Gamevy, Gamzix, Kalamba Games, 1spin4win, Betradar, Golden Hero, Just For The Win, PatePlay, Thunderspin, Gamefish Global, 7Mojos, EURASIAN (EA) Gaming, Hacksaw Gaming, Netgame, Ruby Play, XPG (xprogaming).
Bonuses and codes offered by Donbet Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 2 bonuses from Donbet Casino in our database, which include:
150% up to $750 and 50 extra spins
170% up to $1,000 and 100 extra spins
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
Browse all bonuses offered by Donbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(15)
User reviews of Donbet Casino
This is a place to share experience with Donbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I was very dubious about the legitimacy of this casino at first, so got verified and made a small deposit. Had a big win and withdrew immediately... Within 24 hours the money was in my bank..
The transfers do take a while and you won't get them in your bank over the weekend. If you withdraw on a Saturday, the money will be on Monday morning at the earliest.
Was curious about a bonus and wagering and the chat rep responded within minutes.
Other than the speed at which they operate, everything seems above board. Couldn't recommend enough.
Decent game offering
Reasonably quick customer service
Withdrawals can be slow
Sometimes the website can be a little jittery.
Donbet Casino
Hello,
We appreciate your feedback and congratulate you on your win!
DON't BET is more real ! Did not get my last wihdrawal, blocked my account without any profs, just said I broke some terms and conditions. Removed my withdrawal options, saying the have some issues but we know that is lie, I had to withdrawal to my crypto account and I did not get my last withdrawal, they blcoekd my account.
good offer
DID NOT GET MY LAST WITHDRAWAL
AFTER SOME WINNINGS THEY REMOVED MY WITHDRAWAL OPTIONS BUT LEFT ALL MY DEPOSIT OPTIONS
Donbet Casino
Greetings,
We would like to clarify that you have violated of our site's terms and conditions.
For the information, in case the Company detects that the respective personal account (bank account, wallet, crypto wallet account, crypto wallet address) is being used by two or more Players, then it can terminate the accounts of all Players and cancel their current winnings and bonuses.
While there were multiple successful withdrawals on your account and you were able to use if fully in the past, as soon as violation was detected, appropriate action was taken - account's balance has been fully deducted and the account has been permanently closed.
Please, for full information, refer to the terms and conditions of our site.
Very nice and reliable casino I would have given it 5 Star but I can only give 4 the reasons are the withdrawal limits are to low and withdrawals are not instant and can take between 0-3 working days but normally it's on the same day or the next day.
I received 30 free spins via email for "Steam Wilds"! With the free spins, I won just over €6 and then continued playing with 20 cents. Afterward, I received 10 free spins, with which I won €47.60. I played fairly and wagered the bonus! As always, I like to take a screenshot when I feel like I can't trust every casino! Thank goodness I took it and can prove with this video, which I uploaded to Wetransfer, that I didn't break any rules or anything else! Then I reversed the bonus and wanted to withdraw via Litecoin! They collected the money because I supposedly broke the rules? But which ones, please!?! They kept kicking themselves out of the chat! I have all the proof and I want my €50 winnings! It's a matter of principle! Even if it's only €1 in winnings, it's my fault! They're crooks and don't want to pay out! I WANT YOU TO WRITE WHICH RULE I VIOLATED! HERE'S THE FIRST REVIEW, AND AS LONG AS YOU DON'T PAY ME MY MONEY, I WILL WRITE A REVIEW EVERY DAY UNTIL YOU UNDERSTAND YOU CAN'T FOOL ME!!
Banditen! Hallo!
Ich habe 30 Freispiele per E-Mail in "Steam Wilds" bekommen! Mit den Freispielen habe ich etwas über 6 € gewonnen und dann mit 20 Cent weitergespielt. Anschließend habe ich 10 Freispiele bekommen, bei denen ich 47,60 € gewonnen habe. Ich habe fair gespielt und den Bonus umgesetzt! Wie immer mache ich gerne einen Screenshot, wenn ich das Gefühl habe, nicht jedem Casino zu vertrauen! Gott sei Dank habe ich ihn aufgenommen und kann mit dem Video hier, das ich auf Wetransfer hochgeladen habe, beweisen, dass ich keine Regeln oder sonstiges verletzt habe! Dann habe ich den Bonus umgedreht und wollte per Litecoin auszahlen! Die haben das Geld eingesammelt, weil ich angeblich gegen die Regeln verstoßen habe? Aber welche bitte!?! Im Chat haben die sich immer wieder selbst rausgeworfen! Ich habe alle Beweise und will meinen 50 € Gewinn! Es geht ums Prinzip! Auch wenn es nur 1 Euro Gewinn ist, liegt es an mir! Die sind Gauner und wollen nicht auszahlen! ICH MÖCHTE, DASS SIE SCHRIFTLICH GEBEN, GEGEN WELCHE REGEL ICH VERLETZT HABE! HIER HABEN SIE DIE ERSTE BEWERTUNG UND SOLANGE SIE MIR MEIN GELD NICHT BEZAHLEN, WERDE ICH JEDEN TAG EINE BEWERTUNG SCHREIBEN, BIS IHNEN KLAR WIRD, DASS SIE MICH NICHT TÄUSCHEN KÖNNEN!!
Nothing positive! Crooks!!!
Nichts positives! Gauner!!!
Chat only copy and paste
Chat nur Copy und Paste
not a reputable casino!!
keine seriöses Casino!!
Donbet Casino
Greetings,
We apologize for the late reply and your experience on our site.
After reviewing your case, we confirm that the amount was deducted incorrectly and has since been returned to your account the next day. Following this, you have fully wagered these funds in accordance with our terms.
We truly regret any inconvenience or frustration this situation has caused and appreciate your patience and understanding.
I played on DONBET for several days without issues. Later, I was asked to verify my identity via email. I provided a video as requested, showing my ID card, stating the required text, and holding a piece of paper with my username, the website’s address, and my name. The casino confirmed that the verification was successful. However, shortly after, my account was blocked, and I lost access to the site. I had approximately $1,300 in my balance, which is a significant amount for me and my family.
I contacted their support team to inquire about the issue, and they informed me that my account would be under review for up to six months. This situation has caused me significant financial hardship, as I am unable to access my funds. I have screenshots of my communication with support and can provide them if needed.
I am concerned about the status of my account and would appreciate assistance in resolving this matter to regain access to my funds. I advise other players to be cautious and aware of potential issues when playing on this site.
Identity verification lasting six months.
Donbet Casino
Hello,
We apologize for the delayed response.
Please note that your account is currently under investigation for a maximum period of up to six (6) months due to suspicious activity detected within the sportsbook section.
Once the investigation is concluded, you will be notified via email with the outcome and any next steps.
We appreciate your patience and understanding while this process is being completed.
I was permanently banned from all casinos under Santeda international bv due to severe mental health and gambling addiction. Previously was a legal case with sister site where I was subsequently refunded and banned from all online sites due to my history of mental health and suicide attempts - donbet has ignored this and allowed me to deposit multiple accounts thus breaking a variety of legislations, customer protection and responsible gambling policies. Contacted them 4 days ago to request all deposits be refunded due to their gross negligence. Ignored and have been allowed to continue to play. Will be taking further as they are refusing to comply
Breaks legislation and regulations in all countries. Responsible gambling not adhered to. Vulnerable targeted
Donbet Casino
Hello, we are sorry to hear about your negative experience at Donbet Casino.
We had no prior information about your addiction issues; once you disclosed this with our support team, your account was blocked immediately. You will not be able to use this account nor use any other account in the future.
If you had an account closed with another casino, we do not have that information, and we can not take the blame.
Overall, a very good casino. Fast payouts and helpful customer service. Like any casino, you play for weeks without a win, but then you get a nice win. This is my favourite casino, and I find they are always very helpful, although they can be slow to respond sometimes. 5 star
Deposited for the first time yesterday but I have played on their sister sites a lot too. Never had an issue with these casinos. The bonuses, game selection, and RTP are great. I cleared my bonus wagering and will be able to cash out a good amount. Once I see the cash out process and receive my funds in a timely fashion I will return to report on my experience. So the rating could go higher or lower depending on how the cash out goes.
Edit: i have updated the rating to 5 stars. Verification and payout was completed within 36 hours of the request. This is a good cssino.
Stay away from these SCUMBAGS. I deposited £30 but then decided I don't wish to play any games. I then tried to withdraw. 3 hours later I received an email telling me my withdrawal was unsuccessful and that I have to wager. Need I say more . . . Apart from I'm reporting these SCUMBAGS to the gambling commission, IBAS, and will dispute the £30 with my credit card company.
There is NO positive
Donbet Casino
Hello, dear player.
We are sorry Donbet casino did not meet your expectations.
Our terms and conditions state that every user is required to wager the deposit one time to be able to withdraw it.
This rule is not new; we require a 1x wager on all of the deposits. This rule is industry standard, and you will meet this with many other casinos.
If you have any additional questions, please do not hesitate to reach out to us.
Don't bother playing there. They dont respect you at all. There is nothing positive to say
Nothing
No bonuses (only cashback with insane rules)
Withdrawals take too long, I never managed to get any money
No responsible gaming tools (I even asked them not to be able to cancel my withdrawals but they refused)
Donbet Casino
Hello,
We are sorry to hear that Donbet Casino did not match your expectations.
Please keep in mind that Donbet Casino does have multiple bonuses that need to be activated manually from the bonuses page.
Withdrawal time depends on the method and the time of the request (bank withdrawals need more time on weekends, etc.)
We checked your activity, and your withdrawal was only pending for less than 40 minutes before you cancelled it. Bank withdrawals need more time to be processed.
As for the suspending withdrawal cancellation option, we do not offer that kind of service.
Despite making a deposit, I didn't receive a bonus. No one is available in the chat and if you're lucky enough to get in touch, you're quickly dealt with. They said you should have activated the bonus, but that wasn't possible because there was no field under gifts and bonuses to activate it. I explained this and was told that it was bad luck... Pure customer scam with false facts to attract customers. I deleted my account, I think it's a disgrace what's going on here, they just want to rip you off and collect money
Habe Trotz Einzahlung keinen Bonus erhalten. Im Chat ist niemand erreichbar und wenn man das Glück hat das sich jemand meldet wird man kurz abgefertigt. Man hätte den Bonus aktivieren müssen hiess es, aber dass ging nicht da kein Feld unter Geschenke und Bonus ersichtlich war um ihn zu aktivieren. Dies habe ich erklärt und mir wurde gesagt das es Pech sei...Reine Kundenmasche mit falschen Tatsachen um Kunden anzulocken. Habe mein Konto gelöscht, finde es eine Frechheit was hier abgeht, nur abzocken und Geld kassieren wollen
No idea because it didn't come to that
Keine Ahnung da es soweit nicht kam
Bonus not available
Bonus nicht verfügbar
Very unfriendly chat with long waiting times
Sehr unfreundlichen Chat mit langen Wartezeiten
Bonus codes don't work
Bonuscodes funktionieren nicht
Donbet Casino
Hello, evamariaschuster9
We are sorry to hear that your experience at Donbet Casino did not meet your expectations.
Our welcome bonus comes as a package, a wagering bonus and 50 freespins.
We see that you have used the freespins from the deposit bonus; you played it on the game called "Big Bass Bonanza."
Welcome bonus had to be activated manually as well,it's in a different section but on the same page as the promo codes. We give user's the ability to dictate the time when they want to use the bonus.
We see that you have already closed the account, if you need any more assistance, please don't hesitate to reach out to us via mail at support@donbet.com
Casino runs a fake offer to new customers and it's only 100% bonus without promised 50 free spins! The chat (Agustina) first thought I was lying about the freespin then she says the freespin has expired ??? Incredibly unpleasant chat and the casino was closed permanently! Got 100% bonus, went well for a while then towards the end of the turnover all winnings were tied to super small amounts! Do not play at this casino!
Casino kör en falsk erbjudande till nya kunder och det är bara 100% bonus utan utlovade 50 freespin! Chatten (Agustina) först troode att jag ljuger om freespin sen hon säger att freespin har utgått ??? Otroligt otrevligt chatt och casino stängdes permanent ! Fick 100% bonus, gick bra ett tag sen mot slutet av omsättningen alla vinster var begänsade tiil super små belopp! Spela inte på detta casino!
Many different games
Många olika spel
Casino has false advertising, no free spin with welcome bonus
Casino ´har falsk reklam, ingen freespin med välkomst bonus
Unfriendly chat
Otrevlig chatt
RTP works partially
RTP funkar delvis
Often technical problems during games
Ofta tehniska problem under spel
Donbet Casino
Hello BorisO
We are sorry your experience at Donbet Casino did not meet your expectations.
The welcome bonus that you mentioned, gives 150% of the deposited funds and plus the freespins that need to be manually activated.
You cancelled a bonus and requested the freespins after, that is the reason our live chat agent told you that the freespins were expired.
For further questions do not hesitate to reach out to us at support@donbet.com
Eight days today since I sent them a video of my passport next to my face but they are not giving me a timeline when I will be able to withdraw. I have 232 euros on Donbet, this is the first time I want to withdraw. My account already is fully verified and the video they did request was additional verifying. Really frustrating experience.
Donbet Casino
Hello, juniash2014.
We apologise for the inconvenience. Please keep in mind that we demand a KYC procedure to limit the danger of identity theft, money laundering, financial fraud, and the financing of criminal groups. This process is treated quite seriously. It is important to verify your identity before transferring funds to you.
After you have been completely verified, we will not disturb you with this topic for a long time.
We have checked that you have been verified and have withdrawn your requested amount.
Is there anything that you would like us to help you with?
Do not play in this casino, I sent them a video two weeks ago and I have not received any response, I have 714 dollars!! they tell me to be patient, they don't even tell me how much longer to wait, how is it?
Не іграйте в цьому казино я їм відправив відео як два тижні тому і ніякої відповіді я не отримую , мат у мене 714 доларів!! кажуть терпіння мені явони навіть не кажуть скільки ще часу чекати як так?
no response from the casino
ні якої відповіді від казино
Donbet Casino
Hello, apologies for the late response, as we have just set up a CasinoGuru account.
We see that you have withdrawn the mentioned funds.
Is there anything else you would like us to help you with?
Safety Index explained
Safety Index of Donbet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Donbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
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