CryptoThrills Casino Review

Name: CryptoThrills Casino Review
Item: CryptoThrills Casino
Rating: 4.5

Casino closed

CryptoThrills Casino has been closed and no longer operates.

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4.5/10Safety Index Low by Casino Guru

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CryptoThrills Casino Review

Casino closed

CryptoThrills Casino has been closed and no longer operates.

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Show company details

Owner Genesys Technology N.V.

Established 2019

Estimated annual revenues

< $1,000,000

Licensing Authorities

Casino operates without an official license!

OverviewUser reviews67Safety Index explainedDiscussion3

Casino closed

CryptoThrills Casino has been closed and no longer operates.

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Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

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CryptoThrills Casino Review

In this review, CryptoThrills Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. CryptoThrills Casino scored a Low Safety Index of 4.5, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Continue reading our CryptoThrills Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Is CryptoThrills Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of CryptoThrills Casino, we have looked closely into the Terms and Conditions of CryptoThrills Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Based upon our estimates and collected information, we consider CryptoThrills Casino a very big online casino. In proportion to its size, it has received complaints with a high total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature CryptoThrills Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

Taking into account all factors in our review, CryptoThrills Casino has scored a Safety Index of 4.5, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.

Note: CryptoThrills Casino is linked to 18 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of CryptoThrills Casino.

Terms and Conditions of CryptoThrills Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of CryptoThrills Casino to be unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding CryptoThrills Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 7 complaints directly about this casino in our database, as well as 86 complaints about other casinos related to it. Because of these complaints, we've given this casino 26,823 black points in total, out of which 24,635 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of CryptoThrills Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Our database has a total of 67 user reviews of CryptoThrills Casino, giving it a Bad User feedback rating. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

CryptoThrills Casino is owned by Genesys N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

As far as we are aware, CryptoThrills Casino has not been granted any official gambling license.

Payment options, withdrawal limits and win limits

CryptoThrills Casino supports 5 deposit methods. This includes: Mastercard, VISA, Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH).

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits	Win limits
BTC 0.3 per week	No win limit
BTC 1.2 per month
LTC 0.3 per week
LTC 1.2 per month
BCH 0.3 per week
BCH 1.2 per month

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at CryptoThrills Casino can be seen in the table below.

Language	Website	Customer support	Live chat
English			24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at CryptoThrills Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of CryptoThrills Casino as average.

CryptoThrills Casino casino games and slots

Players can enjoy these types of casino games at CryptoThrills Casino: Slots, Roulette, Blackjack, Video poker, Jackpot games, Keno.

Casino games supplied by 4 game providers are available. This includes Rival, Betsoft Gaming, Saucify, Genii.

CryptoThrills Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from CryptoThrills Casino based on the data from our database.

Note: Take a look at our designated CryptoThrills Casino bonuses page for more details about this casino's bonus offers.

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

No bingo

No baccarat

Jackpot games

No live games

No poker

No craps

Keno

No scratch cards

No eSports betting

No crash games

Language options

English website

English customer support

English live chat

Game providers

CASINO SCREENSHOTS

cryptothrills_casino_game_gallery_desktop

Positives

The casino is Bitcoin-friendly
Live chat support is available 24/7

Negatives

No license
Limited responsible gaming options
Small selection of game providers
Customer support via phone is not available

Interesting facts

Average monthly withdrawal limit

Author & Guarantor: Kristina Underwood Last updated: 02 Nov 2023 Anything incorrect or missing? Let me know

CryptoThrills Casino bonuses

Browse all bonuses offered by CryptoThrills Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of CryptoThrills Casino

This is a place to share experience with CryptoThrills Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Bad

Rated by 67 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Hardrock74

Senior Adept

United States

• 2 years ago

Great traditional Genesis a bit hard to count track amounts bc mtbc but awesome games

Great selection of games

Crypto conversation

WinTin

Visitor

Myanmar

• 2 years ago

Patiently and waiting with hopefully to get paid out my withdrawal! Now my withdrawal status Pending is changing to Flushed and now my withdrawal is completed processed and I have received that thank you very much.

Still have a chat for support and advise.

There's no Swift Withdrawals! The average cashout time at CryptoThrills is no longer than 10 minutes.

luisdhm

Unregistered user

Mexico

• 3 years ago

I won 5 mBTC from a no deposit bonus and received my winnings without problems, except it took around 10 days to authorize it.

Safety Index of CryptoThrills Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CryptoThrills Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.5/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus) and has used this rule against players before.

Other factors

Operates without a license

Complaints about CryptoThrills Casino and related casinos (243)

243All2Opened87Not solved28Solved126Rejected

Complaints directly about CryptoThrills Casino

Unresolved Our verdict

No reaction policy, passive regulator

Disputed amount: 0.1 BCH

Player’s deposit has never been credited to his casino account.

The player from Canada has deposited money into the casino account but the funds seem to be lost. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

Read moreRead less

Submitted: 02 Aug 2022

Case closed Our verdict

Player stopped responding

Disputed amount: 10 mBTC

Player’s struggling to withdraw their bonus winnings.

The player from Ukraine is experiencing difficulties withdrawing their bonus winnings. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 02 Apr 2022

Case closed Our verdict

Unjustified complaint

Disputed amount: $99

Player’s withdrawal has been delayed.

The player from the US has breached the maximum allowed bet. The casino confiscated all asociated winnings and returned the player's deposit.

Submitted: 14 Mar 2022

Case closed Our verdict

Unjustified complaint

Disputed amount: 4 mBTC

The player's balance has been voided.

The player's balance has been voided for breaching max term and his account got closed for using VPN. The complaint was rejected as the casino acted by it's terms and the player has no right for a refund.

Read moreRead less

Submitted: 11 Mar 2022

Unresolved Our verdict

Against fair gambling

Disputed amount: $896

Player’s winnings have been voided.

The player from United States has been accused of breaching terms by placing single bets greater than the allowed ones when playing with real money. The complaint was closed as 'unresolved' as the casino failed to respond.

Read moreRead less

Submitted: 27 Jan 2022

Resolved Our verdict

Case closed

Disputed amount: $1,500

Player’s winnings have been withheld.

The player from United States had their winnings concealed due to unfinished wagering requirements. Player’s complaint has been resolved successfully.

Submitted: 27 Nov 2021

Case closed Our verdict

Player stopped responding

Disputed amount: $600

Player has experienced a technical glitch while playing tournament.

The player from United States has experienced a technical problem while playing tournament. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 22 Nov 2021

Case closed Our verdict

Player stopped responding

Disputed amount: $1,450

Player’s winnings have been reduced.

The player from United States had her bonus winnings capped. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 07 Sep 2021

Unresolved Our verdict

No reaction, passive regulator

Disputed amount: 92 mBTC

Disagreement over a max win rule.

PThe player 'bestie10' claimed a 26mbtc bonus with a max cashout of 5x the bonus amount and won 128 mbtc. After deducting bonus amount (bonus was sticky), the player was expecting 102 mbtc worth of winnings, however, as the player claimed, the casino had paid out only 10 mbtc due to the 10 mbtc max cashout rule. The player said that there had been no such rule. A mediator tried to contact the casino but received no response. There have been no updates since then.

Read moreRead less

Read more on: thepogg.com Submitted: 1/2020

Case closed Our verdict

Player stopped responding

Disputed amount: $750

Player’s bonus winnings have been voided.

The player from United States has been accused of breaching bonus terms by placing single bets greater than the allowed ones. We rejected the complaint because the player didn't respond to our messages and questions.

Read moreRead less

Submitted: 07 Feb 2021