Zoome Casino - The player's experiencing an unspecified issue.

Rob your money. Tell different lies every time via chat via email. Not good for your mental health. Avoid it’s a scam. Different replies no empathy just vile. Twist everything you say send. They don’t even give you replies with details or times just vile, I have no words. Gaming years and never ever dealt with such an inadequate site. AVOID.

Dear helan73clinton,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Zoome Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Dear helan73clinton,

Can you please describe what is your issue? Did the deposit not arrive into the casino or what happen?

They said they applied it they didn’t

How can separate transactions have same ID

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

Dear helan73clinton,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.