HomeComplaintsWinGaga Casino - Player's withdrawals are blocked by operator.

WinGaga Casino - Player's withdrawals are blocked by operator.

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3d 19h 59m 38s

WinGaga Casino
Safety Index:High

Case summary

The player from Finland successfully withdrew €500 but has three additional withdrawal requests blocked by the casino without an explanation. Despite winning €2,000 from a €30 deposit, the player is uncertain about the reasons for the blocked withdrawals.

Public
Public
4 days ago
fiTranslationgb

Hello, I deposited €30 here on April 6, 2026 and won €2,000 with it, I withdrew €500 at a time and made 4 withdrawal requests in total from April 6, 2026 to April 8, 2026, one withdrawal of €500 was approved and paid to me, but then when 3 other withdrawals were supposed to come, I was informed that the withdrawals were blocked and no proper reason was given by customer service.


Again, I don't know why you gave this casino 8.5/10.


I have not withdrawn from this casino before.


Below is an attachment with a circled text that says "withdrawals blocked by operator"



Automatic translation:
Public
Public
3 days ago

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Public
Public
3 days ago

Dear Veetiplayer2356456,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem regarding the withdrawals from your casino account.

To better understand your situation and assist you effectively, could you please provide more details by answering the following questions:

  • Can you specify the date on which the withdrawals were blocked?
  • Did customer service provide any specific reasons for blocking the withdrawals?
  • Do you have any relevant screenshots or documents that could help clarify your situation?

Thank you in advance for your reply.

I hope we will be able to help you to resolve this issue as soon as possible.

Best regards,

Petra

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Waiting for approval
3 days ago
fiTranslationgb
Waiting for approval

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