The player from Germany has been waiting for a €400 withdrawal since March 1, 2026, which has not yet been processed. Despite being informed that it would take 7-21 business days, it has now been 26 business days with no change in the support team's responses.
Wager Tales Casino - Player's withdrawal is delayed.
Opened
Current status
Waiting for player to reply
6d 20h 48m 23s
Wager Tales Casino
Safety Index:Very lowCase summary
Discussion
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yesterday
Translation
I withdrew €400 on March 1st, 2026, and the money hasn't appeared in my bank account yet. The live support chat told me it would take 7-21 business days; it's now been 26 business days as of today, and after 21 business days, the live support chat tells me the same thing every time.
Automatic translation:
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3 hours ago
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3 hours ago
Dear Eddy319,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.
- Have you made any successful withdrawals before?
- Could you please confirm that you have passed the KYC verification?
- Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards
Petra
