HomeComplaintsVegastars Casino - Player’s withdrawal is delayed.

Vegastars Casino - Player’s withdrawal is delayed.

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Waiting for Casino Guru to reply

6d 15h 59m 22s

Vegastars Casino
Safety Index 8.5 High

Case summary

The player from Australia has made a withdrawal that the casino claims has been processed, but the funds have not appeared in their bank. They contacted both the bank and the casino's live support, which has been unhelpful, and the withdrawal request has been processing for over a week.

Written by Karla
Casino Analyst & Complaint Specialist
Submitted: 27 Aug 2026
Public
Public
2 days ago

Have made a withdrawal and they said it has been processed and paid but has not shown up in my bank contacted the bank and the live support. Live support was useless was not able to help in any way.


they also had my withdrawal request in processing for well over a week saying they’d get right on it which they have not.

Public
Public
9 hours ago

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Public
Public
9 hours ago

Dear Hunter2209,

Thank you very much for your update.

To help me better understand your case, could you please answer the following questions?

  • Did you sucesfully withdrawn funds from this casino before?
  • Could you please give me a date when did you asked for withdrawal?
  • Did you used any casino bonuses or you have currently any active bonus?
  • Did you sucesfully completed your KYC verification?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.


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8 hours ago
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