Vave Casino - Player’s winnings have been confiscated.

170000€ confiscated for no reason.

I want to report a serious problem I've had with Vave Casino, where a significant amount of my winnings has been confiscated without proper justification.

Here's what happened: I built up a balance of more than 170,000 EUR through legitimate play on the platform. When I requested a withdrawal, the process stalled. Days passed with no real explanation and no payout. Eventually, rather than paying me what I had won, Vave blocked my account entirely and informed me that the full 170,000 EUR was being confiscated due to "fraud."

When I asked what specifically I was being accused of, support did not point to any specific action, transaction, or evidence. Instead, they sent me their entire general anti-fraud policy — a full list of every possible fraud category they could invoke (collusion, chargebacks, bankruptcy non-disclosure, low-risk roulette betting, opposite betting, "other types of cheating," etc.) — without identifying which one supposedly applies to me, or why.

I asked again, directly, for them to specify exactly which clause I allegedly violated and what evidence supports it. I have received no specific answer — only the same generic policy document.

I did subsequently receive my game and transaction history after requesting it, and I am reviewing it for anything that might explain or contradict their fraud claim.

A few things stand out to me about how this has been handled:

If there really was a genuine, specific instance of fraud, Vave should be able to name it precisely — the exact rule, the exact transaction or pattern, and the evidence behind it. Sending me their entire policy document instead of a specific answer looks like an attempt to justify a decision after the fact, rather than a decision based on an actual identified violation.

The sequence is also telling: normal play, normal deposits, then days of withdrawal delay, then a full account block and blanket "fraud" accusation with zero specifics provided even after being asked directly, twice.

I'm hoping Casino Guru can step in to mediate. What I'm looking for is:

A specific identification of which fraud clause I allegedly violated, supported by actual evidence — not a copy of the general policy.

Payment of my 170,000 EUR, unless Vave can substantiate a genuine, specific violation.

I can provide the full correspondence with support, including the withdrawal delay, the account block/confiscation message, the generic anti-fraud policy they sent in response to my request for specifics, and my game/transaction history.

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Dear veigeconv,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Did you pass the verification before you lost access to the account?
• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean