The player from India encounters problems with depositing funds to his Vulkan Vegas account, as both his deposits of 750 and 830 INR have not been credited to his casino wallet.
Sir I had deposited two times which was of 750 and 830 inr in the interval of one days and neither of which has been credited to my casino wallet at vulkan vegas.
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Dear Bolbam,
Thank you for submitting your complaint. I’m sorry to hear about your negative experience.
If your deposit has never been credited to your casino account, I would recommend to contact your payment provider. They need to investigate the issue. However, please understand that it’s a complicated process that could take approximately one month. In these cases, the casino usually has its hands tied.
I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Jean
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