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All39,575Opened969Unresolved5,142Resolved12,448Rejected21,016
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Our verdict Justified complaint

Bonza Spins Casino - Player's withdrawal is delayed due to a long verification process.

Unresolved Submitted: 10 Sep 2019
Black points: 5,535
Disputed amount: A$50,000
Safety Index 2.8 Very low
Our verdict Uncertain case

Punt Casino ZA - The player's winnings were cancelled after playing with a bonus.

Unresolved Submitted: 09 Sep 2019
Black points: 17
Disputed amount: R9,000
Safety Index 5.4 Below average
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