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All39,543Opened983Unresolved5,129Resolved12,429Rejected21,002
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Our verdict No reaction

Faustbet Casino - Player is stuck on the verification process.

Unresolved Submitted: 27 Sep 2019
Black points: 100
Disputed amount: €25
Safety Index 4.2 Low
Our verdict Uncertain case

Bonza Spins Casino - Huge amount from the player’s win was confiscated.

Unresolved Submitted: 25 Sep 2019
Black points: 95
Disputed amount: A$3,800
Safety Index 2.8 Very low
Our verdict No reaction policy

bet365 Casino - Player's account was closed, and his winnings confiscated.

Unresolved Submitted: 20 Sep 2019
Disputed amount: 31,000 INR
Safety Index 9.8 Very high
Our verdict No reaction policy

Wager Beat Casino - Player was accused of breaking the Bonus T&Cs and lost her winnings.

Unresolved Submitted: 18 Sep 2019
Black points: 17
Disputed amount: A$1,200
Safety Index 3.3 Very low
Our verdict No reaction

Bonza Spins Casino - Player is displeased with the casino's Bonus T&Cs.

Unresolved Submitted: 17 Sep 2019
Black points: 80
Disputed amount: A$2,900
Safety Index 2.8 Very low
Our verdict No reaction

WPokies Casino - Player is convinced the casino owes him his winnings.

Unresolved Submitted: 14 Sep 2019
Black points: 263
Disputed amount: €500
Safety Index 1.0 Very low
Our verdict No reaction

Orca88 Casino - Player is unable to withdraw her winnings.

Unresolved Submitted: 14 Sep 2019
Black points: 41
Disputed amount: 15,000 ₱
Safety Index 6.7 Above average
Our verdict Justified complaint

Bonza Spins Casino - Player's withdrawal is delayed due to a long verification process.

Unresolved Submitted: 10 Sep 2019
Black points: 5,535
Disputed amount: A$50,000
Safety Index 2.8 Very low
Our verdict Uncertain case

Punt Casino ZA - The player's winnings were cancelled after playing with a bonus.

Unresolved Submitted: 09 Sep 2019
Black points: 17
Disputed amount: R9,000
Safety Index 5.4 Below average
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