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All45,870Opened971Not solved5,714Solved12,942Rejected26,243
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Unresolved Our verdict

No reaction, passive regulator

Black points: 81
Disputed amount: €1,826

Euromoon Casino - Player is worried his game history was altered.

Euromoon Casino
Safety Index:Very low Submitted: 03 Oct 2019
Unresolved Our verdict

Justified complaint

Black points: 6,200
Disputed amount: €11,281.98

EatSleepBet Casino - Player’s account was suspended, and winnings confiscated.

EatSleepBet Casino
Safety Index:Very low Submitted: 02 Oct 2019
Unresolved Our verdict

Justified complaint

Black points: 1,367
Disputed amount: €3,100

Jellybean Casino - Player’s winnings were confiscated because of “irregular betting patterns”.

Jellybean Casino
Safety Index:Very low Submitted: 01 Oct 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: €25

Faustbet Casino - Player is stuck on the verification process.

Faustbet Casino
Safety Index:Low Submitted: 27 Sep 2019
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 95
Disputed amount: A$3,800

Bonza Spins Casino - Huge amount from the player’s win was confiscated.

Bonza Spins Casino
Safety Index:Low Submitted: 25 Sep 2019
Unresolved Our verdict

Justified complaint

Black points: 3,822
Disputed amount: €17,561.5

Classy Slots Casino - Player was accused of breaching an unfair term; all winnings were confiscated.

Classy Slots Casino
Safety Index:Very low Submitted: 23 Sep 2019
Unresolved Our verdict

No reaction policy, good regulator

Black points: 27
Disputed amount: 31,000 INR

bet365 Casino - Player's account was closed, and his winnings confiscated.

bet365 Casino
Safety Index:Very high Submitted: 20 Sep 2019
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 17
Disputed amount: A$1,200

Wager Beat Casino - Player was accused of breaking the Bonus T&Cs and lost her winnings.

Wager Beat Casino
Safety Index:Low Submitted: 18 Sep 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 80
Disputed amount: A$2,900

Bonza Spins Casino - Player is displeased with the casino's Bonus T&Cs.

Bonza Spins Casino
Safety Index:Low Submitted: 17 Sep 2019
Unresolved Our verdict

No reaction, passive regulator

Black points: 263
Disputed amount: €500

WPokies Casino - Player is convinced the casino owes him his winnings.

WPokies Casino
Safety Index:Very low Submitted: 14 Sep 2019
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