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Unresolved Our verdict

No reaction policy, passive regulator

Black points: 15
Disputed amount: £30

Stay Lucky Casino - Player has requested self-exclusion four months ago, but it wasn’t accepted.

Stay Lucky Casino
Safety Index:Very low Submitted: 26 Mar 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 104
Disputed amount: €2,000

Vegas Rush Casino - Player’s struggling to withdraw her winnings from No Deposit bonus.

Vegas Rush Casino
Safety Index:Low Submitted: 26 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 253
Disputed amount: €3,500

Paris VIP Casino - Player’s account has been disabled without further explanation.

Paris VIP Casino
Safety Index:Below average Submitted: 24 Mar 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 171
Disputed amount: $4,500

Silveredge Casino - Player’s winnings from bonus play haven’t been approved.

Silveredge Casino
Safety Index:Low Submitted: 24 Mar 2020
Unresolved Our verdict

Unreasonable excuse

Black points: 2799
Disputed amount: $3,500

BitcoinBet Casino - Player’s withdrawal has been delayed.

BitcoinBet Casino
Safety Index:Low Submitted: 24 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 428
Disputed amount: €2,000

Casino Napoli - Player’s winnings have been capped.

Casino Napoli
Safety Index:Very low Submitted: 24 Mar 2020
Unresolved Our verdict

Justified complaint

Black points: 4465
Disputed amount: A$25,000

Wager Beat Casino - Player’s winnings from No Deposit bonus have been cancelled.

Wager Beat Casino
Safety Index:Low Submitted: 22 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 499
Disputed amount: €921

1ACasino - Player’s struggling to complete KYC verification.

1ACasino
Safety Index:Very low Submitted: 22 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 60
Disputed amount: €34

TigerGaming Casino - Player’s account has been closed due to uncomplete KYC verification.

TigerGaming Casino
Safety Index:Very low Submitted: 22 Mar 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 33
Disputed amount: €200

CrownCas Casino - Player’s struggling to receive his winnings.

CrownCas Casino
Safety Index:Very low Submitted: 22 Mar 2020
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