HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37645Opened1009Not solved4948Solved10483Rejected21205
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 942
Disputed amount: €8,500

Jupi Casino - Player’s struggling to complete the account verification.

Jupi Casino
Safety Index:Very low Submitted: 22 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 454
Disputed amount: £2,512

Black Magic Casino - Player’s struggling to complete account verification.

Black Magic Casino
Safety Index:Very low Submitted: 21 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 65
Disputed amount: €500

Maximal Wins Casino - Player's withdrawal has been delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 21 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 67
Disputed amount: €531

Bet2U Casino - Player’s withdrawal has been delayed.

Bet2U Casino
Safety Index:Very low Submitted: 21 Apr 2022
Unresolved Our verdict

Delayed payment, status unknown

Black points: 973
Disputed amount: €18,000

Wild Pharao Casino - Player's dissatisfied with the withdrawal process.

Wild Pharao Casino
Safety Index:Very low Submitted: 21 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 120
Disputed amount: €450

Lucky Wins Casino - Player’s withdrawal has been delayed.

Lucky Wins Casino
Safety Index:Very low Submitted: 21 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 146
Disputed amount: €1,600

Bet2U Casino - Player's not able to withdraw his winnings.

Bet2U Casino
Safety Index:Very low Submitted: 21 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 20
Disputed amount: £110

Mr Sloty Casino - Player’s withdrawal has been delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 21 Apr 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 195
Disputed amount: £2,000

Ares Casino - Player's withdrawal has been delayed.

Ares Casino
Safety Index:Very low Submitted: 21 Apr 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: €75

Twisterwins Casino - Player’s deposit has never been credited to his account.

Twisterwins Casino
Safety Index:Very low Submitted: 21 Apr 2022
Show more complaints (+10)
Showing 3,121 - 3,130 of 4,948 complaints
1...312 313 314...495
Go to pageof 495 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news