HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,627Opened761Unresolved5,516Resolved13,165Rejected22,185
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

JackpotRabbit Casino - Player’s account has been closed after winning.

Unresolved Submitted: 24 Oct 2025
Black points: 408
Disputed amount: $750
Safety Index 5.8 Below average
Our verdict No reaction policy

BetFoxx Casino - Player's withdrawal is delayed.

Unresolved Submitted: 24 Oct 2025
Black points: 128
Disputed amount: £400
Safety Index 0.6 Very low
Our verdict No reaction

PrimoBet Casino - Player’s account is temporarily blocked.

Unresolved Submitted: 23 Oct 2025
Black points: 631
Disputed amount: 7,523 R$
Safety Index 4.6 Low
Our verdict No reaction

DeoBet Casino - Player's account is closed and withdrawal is confiscated.

Unresolved Submitted: 23 Oct 2025
Black points: 547
Disputed amount: 100,000 INR
Safety Index 4.8 Low
Our verdict No reaction

Spinplatinum Casino - Player's account closure request is being ignored.

Unresolved Submitted: 23 Oct 2025
Black points: 100
Disputed amount: ??
Safety Index 2.3 Very low
Our verdict Uncertain case

WinSpirit Casino - Player’s account has been closed.

Unresolved Submitted: 22 Oct 2025
Black points: 30,665
Disputed amount: A$1,500,000
Safety Index 3.2 Very low
Our verdict No reaction policy

Bets Bunny Casino - Player's winnings have been confiscated.

Unresolved Submitted: 22 Oct 2025
Black points: 349
Disputed amount: €1,918
Safety Index 1.6 Very low
Our verdict No reaction policy

Mr. Thrills Casino - Player struggles with delayed withdrawals.

Unresolved Submitted: 22 Oct 2025
Black points: 360
Disputed amount: €2,000
Safety Index 1.0 Very low
Our verdict No reaction

Blockspins Casino - Player claims funds have been confiscated.

Unresolved Submitted: 21 Oct 2025
Black points: 859
Disputed amount: ¥330,000
Safety Index 0.2 Very low
Our verdict No reaction policy

Chilistakes Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 21 Oct 2025
Black points: 424
Disputed amount: Ξ2
Safety Index 5.4 Below average
Show more complaints (+10)
Showing 1,341 - 1,350 of 5,516 complaints
1...134 135 136...552
Go to pageof 552 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!