HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43802Opened828Not solved5495Solved12383Rejected25096
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, good regulator

Black points: 38
Disputed amount: €455

Onestep Casino - Player’s winnings have been confiscated.

Onestep Casino
Safety Index:Low Submitted: 04 Dec 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 427
Disputed amount: $800

Slots777 Casino - Player's withdrawals delayed and unresponsive casino.

Slots777 Casino
Safety Index:Low Submitted: 03 Dec 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 333
Disputed amount: €1,385

AMPM Casino - Player's winnings are confiscated due to alleged bonus abuse.

AMPM Casino
Safety Index:Below average Submitted: 03 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 193
Disputed amount: £750

GoldenLion.bet Casino - Casino ignores player's request for self-exclusion.

GoldenLion.bet Casino
Safety Index:Very low Submitted: 03 Dec 2023
Unresolved Our verdict

No reaction policy, good regulator

Black points: 56
Disputed amount: Mex$5,500

Betway Casino MX - Player's withdrawal is delayed.

Betway Casino MX
Safety Index:High Submitted: 02 Dec 2023
Unresolved Our verdict

Failed self-exclusion

Black points: 166
Disputed amount: €300

Scooby Bet Casino - Player seeks assistance for implementing responsible gaming measures.

Scooby Bet Casino
Safety Index:Above average Submitted: 02 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 6006
Disputed amount: $130,000

Gamblemax Casino - Player believes that their withdrawal has been delayed.

Gamblemax Casino
Safety Index:Very low Submitted: 02 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 177
Disputed amount: $843

Digits7 Casino - Player complains about misleading withdrawal times.

Digits7 Casino
Safety Index:Below average Submitted: 02 Dec 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 140
Disputed amount: 50,420 INR

PlaySQR Casino - Player's account closed due to alleged multiple accounts.

PlaySQR Casino
Safety Index:Low Submitted: 01 Dec 2023
Unresolved Our verdict

Delayed payment, status unknown

Black points: 200
Disputed amount: $4,000

Wins Royal Casino - Player's withdrawal continuously delayed.

Wins Royal Casino
Safety Index:Low Submitted: 01 Dec 2023
Show more complaints (+10)
Showing 1,341 - 1,350 of 5,495 complaints
1...134 135 136...550
Go to pageof 550 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news