Ozowin Casino - Player's account has been closed.

I won $30000 fair and square. Now ozowin have locked me out of my account and wont help resolve the issue.

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Hi Attila, my usual game of choice is plinko. I did however play a couple slot games in the process of getting up to 30k. Majority of the money did come from my wins on 2 different plinko games. None of the funds came from bonuses, and I'm currently a VIP 8 member on the site. I hadn't had any problems previously with withdrawals, I have a feeling that 30k was more than what they wanted to part with which is why they are ignoring me on there customer service and have locked ne out of my account.

Thank you for your reply. Could you please forward your communication with the casino in relation to this issue? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.

Thank you for your patience and cooperation.