Twindor Casino - Player's withdrawal is delayed and restricted.

This concerns Twindor Casino. The casino is refusing to process a €3,000 bank transfer. KYC verification took eight days instead of the stated two business days. Suddenly, they're telling me to withdraw in €100 increments, supposedly to avoid problems with the bank. Support is unhelpful and pressures me to change my withdrawal, thus prolonging the wait even further.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Twindor Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you made any successful payouts from the casino?
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the recommendation to split payouts into smaller installments? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas