The player from the Netherlands faces repeated failed withdrawal requests despite being verified and not using bonuses or free spins. He is unable to access his winnings.
Withdrawal gets refunded over and over.
impossible to withdrawal my winnings, already verified. No use of bonuses or free spins.
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Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with TrueLuck Casino.
Please allow me to ask you a few questions so I can better understand the situation.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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