TikiTaka Casino - Player’s withdrawal is delayed.

Hello, i made a withdrawal through bank transfer Visa and skrill what they write its few hour but now i am waiting for 1.009.200 Ft Till december 20, today the status is still on being reviewed.. im worried if i will recieve my money. It takes very long and the reviews on internet making me worrie more.

Dear bianka1717, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

Have you made any successful withdrawals before?

Could you please confirm that you have passed the KYC verification?

Have you accumulated your winnings with or without an active bonus? 

What types of games did you play (e.g. slots, live casino games, sports betting)?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply. 

Best regards, 

Veronika

No, when i ask first my withdraw, i saw in the process checking control after they ask my id card location card bill what show its mine my bank account history for the uoload my delfin with all of my pappers with the page, now i see in my profile no need to send more document. I win my own money not with Bonus.

thank you for the help🙂

and sport betting.

Now they sent one part of the money. I show it. And hetes is my profile checking.

Thank you for your replies.

Am I correct in understanding that you submitted some identity documents for verification?

Could you please specify how many pending withdrawal requests are currently in your account and when exactly you submitted each of them?

Dear bianka1717,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.