HomeComplaintsTikiTaka Casino - Player's withdrawal is delayed.

TikiTaka Casino - Player's withdrawal is delayed.

Opened
Current status

Waiting for player to reply

6d 22h 21m 25s

TikiTaka Casino
Safety Index 6.5 Above average

Case summary

The player from Hungary is unable to place bets after making a deposit and has received no response to his inquiries. He initiated a withdrawal on October 4, 2026, but has not seen any progress and only receives vague replies via chat and no response to emails.

Written by Kristina
Complaint Resolution Center Team Lead
Submitted: 15 Oct 2026
Public
Public
6 hours ago

Hello.

One day after making a deposit, I was no longer allowed to place bets, and they haven't responded to my inquiry. I initiated a withdrawal on October 4, 2026, but nothing has happened since. When I message them via chat, I only get vague, non-committal responses. I have also sent emails, but there has been no reaction.


Thank you for your help.

Attila

Public
Public
1 hour ago

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Public
Public
1 hour ago

Dear lucannuss,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

  • Have you made any successful withdrawals from your account previously?
  • Can you confirm that your KYC verification was completed?
  • Do I understand correctly that you didn't manage to place any bets after you deposited?
  • Did you activate any bonuses on top of your deposit?

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina


lucannuss has 6d 22h 21m 25s to reply

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