HomeComplaintsTikiTaka Casino - Player’s withdrawal has been delayed.

TikiTaka Casino - Player’s withdrawal has been delayed.

Opened
Current status

Waiting for Casino Guru to reply

3d 8h 42m 38s

TikiTaka Casino
Safety Index 7.2 Above average

Case summary

The player from Canada requested a withdrawal of 500 USD two weeks ago and has not received any funds despite the casino's stated timeframe of three business days. He is frustrated with the lack of communication from customer service and claims the casino operates like a scam.

Public
Public
4 days ago

Really don’t understand how Tikitaka has such a high rating on Casino Guru. It’s a well-organized scam gang where customer service is sending prompt templates that they are working hard to resolve the issue, but nothing is happening. At all!


On 14.05 I’ve requested a withdrawal of 500 USD. And then two more of the same amount. Their rules are simple: max. withdrawal 500, not more than 3 withdrawals, withdrawal timeframe - max. three business days. Until now I haven’t received anything and the blocked LiveChat. Please help if you can.

Public
Public
3 days ago

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Public
Public
3 days ago

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

  • Have you made any successful withdrawals from this casino before?
  • Have you passed the full KYC verification, or at least submitted any identity documents to this casino for verification?
  • What types of games did you play to accumulate your winnings?
  • Did you accumulate these winnings with or without a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

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Waiting for approval
3 days ago
Waiting for approval

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Waiting for approval
12 hours ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

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