The player from Poland has a verified account but faces issues with withdrawals, having requested six with the latest ones canceled. His account is now blocked, and the casino is not responding to his emails.
My account is verified. I’ve requested six withdrawals from the company. Yesterday I received an email saying that the subsequent withdrawals had been cancelled. My account has been blocked. The casino isn’t replying to my emails.
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Dear pampa123,
Thank you very much for your reply. I am sorry to hear that your account has been blocked and that your withdrawals were cancelled. I understand how frustrating this situation must be.
Please allow me to ask you a few questions so I can better understand what happened:
Thank you very much in advance for your cooperation. I look forward to your reply.
Karla M.
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