Superb Casino - Player's withdrawal requests are delayed.

Hallo,

ich habe schon zum dritten oder vierten Mal eine Auszahlung benatragt. Bis jetzt ist es immer daneben gegangen.

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Dear jimenezestaras,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it, and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please share your communication with the casino, from your attempts to resolve the issue, and a screenshot of your current pending payout request? Send the information to my email at tomas@casino.guru

Thank you in advance for your cooperation and reply.

Best regards,

Tomas