SupaBet Casino - Player’s account has been closed unexpectedly.

SupaBet closed my account without any information or provide any notice while I had $3000 CAD still in my account. When I go to live chat or support they just say it is the casino administrators decision without details...

I partly blame CasinoGuru as I joined the site and deposited because the safety Index score in Sofa was so high... I had 3-pending withdrawals all in the amount of $750 cad and they never paid + another $750 cad in cash.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

What types of games did you play at this casino? Were they slots, live casino games, or did you place bets on sports?

Did you accumulate your winnings with or without a bonus?

Have you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?

Have you made any successful withdrawals from this casino before?

I hope we will be able to help you resolve this situation as soon as possible. Thank you in advance for your reply.

Best regards

Veronika