HomeComplaintsStakeJoker Casino - Player’s deposit is delayed.

StakeJoker Casino - Player’s deposit is delayed.

Opened
Current status

Waiting for player to reply

6d 11h 25m 48s

StakeJoker Casino
Safety Index 4.9 Low

Case summary

The player from Georgia has not received a deposit made two weeks ago via cryptocurrency at Stakejoker and has reached out to customer service multiple times without resolution.

Written by Attila
Complaint Specialist
Submitted: 09 Aug 2026
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2 weeks ago

I made a deposit about two weeks ago with this website stakejoker using crypto mind you, it has not got put on my account. I have contacted customer service multiple times through my email. And that's going as far as writing them on their social media accounts as well my Issue has not been resolved.

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2 weeks ago

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2 weeks ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with StakeJoker Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Have you made any previous successful deposits in the casino using the same payment method?
  • Could you please share a screenshot of the payment instructions as they appear when attempting to deposit in the casino?
  • Could you please share a hash of the transaction so we may verify it on a reputable blockchain explorer?

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Attila

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2 weeks ago

This was my first deposit here is my transaction hash and there deposit address and my receipt from my wallet i purchased the crypto from and Sent it through

Edited
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1 week ago

Thank you for your reply. Could you please forward your communication with the casino in relation to this issue as well? You can reach me via email at attila.g@casino.guru, or you can post screenshots here.

Thank you for your patience and cooperation.


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1 week ago

They finally got in touch with me I told them I don't Wana play there game now I just want my money back because I don't trust that I'll be able to withdraw any winnings if I won so they refunded me

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12 hours ago

Thank you for the update. I’m glad to hear that the casino has refunded your deposit.

Could you please confirm whether we can now consider the issue resolved and close the complaint?

Best regards,

Attila

Gabbsss has 6d 11h 25m 48s to reply

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