SQGame555 Casino - Player's withdrawal is delayed and winnings are reduced.

I am filing a complaint against this casino for unfair and deceptive practices.

I won a total amount of 540,560. However, the casino only allowed me to withdraw 119,000. I did not use any bonus, so there were no wagering requirements or bonus terms that could justify this deduction.

The casino has not provided any valid explanation for reducing my winnings. This behavior indicates manipulation of results and fraudulent practices.

I request a full investigation and assistance in recovering my remaining balance.

I have evidence including screenshots of my account, winnings, and transaction history.

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Dear Adamo11,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please attach a screenshot of your bonus history?
• Have you reached out to the casino's customer support in relation to this issue? If so, could you please share your communication? You can reach me via email at attila.g@casino.guru, or you can attach screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Dear Adamo11,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

here is my deposit without bonus , i tried to reach them but just the bot replay come back and play again

Dear Adamo11, thank you very much for your reply. Unfortunately, I was unable to find the screenshot of your bonus history. Could you please attach that as well?

Thank you for your patience and cooperation.