Spinsino Casino - Player's account has been closed for alleged fraud.

Hallo ich habe mich auf dem Casino regestriert und auch verifiziert mit allen nötigen Unterlagen

Ausweis

Zahlung s Nachweis

A dress Nachweis

Wurde dann auch verifiziert dann habe ich die Auszahlung beantragt und auf einmal wurde dss Konto geschlossen . Laut E-Mails vom Casino wegen betrug.

Auf Fragen was den genau der Fehler war gibt es leider keine Auskunft immer nur dss angeblich gegen was verstoßen haben soll

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Have you lost access to your account directly after submitting the documents for the KYC verification?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila