Spinline Casino - Player warns others about potential scams.

Stay away from those scammers. I did deposit to spinline13.com 100eur and flipped them, i did deposit 100eur yesterday without any bonus active , while i was playing i flipped to 250 then suddenly for leveling up you guys added 12$ without asking me if i want the bonus or not , it went on automatically like i gave a shit about 12$ on 250 and then these scammers send me this

Overall experience is pretty bad i gave them sooo much money , never got serious bonuses in return , these guys will def scam you when they have the chance , they do these little tricks so once you win big you wont be able to withdraw. STAY AWAY

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Dear stakw,

Thank you very much for submitting your complaint. I’m sorry to hear about the problem you’ve encountered.

Thank you for sharing the message from the casino. From what I can see, the casino claims that a bonus became active and that you subsequently exceeded the maximum allowed bet (5 EUR) by placing a 125 EUR bet, which led to the confiscation of your winnings.

To better understand the situation and assess whether the casino acted fairly, I would like to clarify a few important points:

• Can you confirm whether any bonus (including small rewards like the $12 you mentioned) was added to your account automatically before placing the 125 EUR bet?
• Did you receive any notification or pop-up informing you that a bonus had been activated?
• Could you please provide your full game history and bet history from that session?
• Was the $12 bonus clearly visible in your account balance, or was it added without any indication?
• Have you used any bonuses with this casino previously, and are you familiar with their maximum bet rule?

If it is more convenient for you, you may forward all relevant communication and evidence directly to petronela.k@casino.guru.

At this stage, the key point will be to determine whether the bonus was applied with your knowledge and consent, and whether the casino provided a clear indication that bonus terms (such as maximum bet limits) were in effect.

Your cooperation in providing these details will help us investigate and work towards a resolution.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela