SpinHub Casino - Player’s withdrawal has been delayed.

Das Spinhub Casino hat einer Erstattung zugestimmt.

Die Zahlung sollte innerhalb von 3-6 Monaten erledigt sein.

Diese Frist ist abgelaufen.

Seit die Frist abgelaufen ist, gibt es vom Spinhub Casino keine Reaktion mehr seitens der KYC Abteilung, die für die Zahlung zuständig ist.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with SpinHub Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account accessible? Can you log in?
• Could you please clarify whether the refund concerns money that was used for gambling or money that was unused?
• What is the reason why you requested, or the casino promised to issue a refund?
• Could you please share with me your request for a refund and the casino promising you to issue it? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas