HomeComplaintsSpindog Casino - Player’s winnings have been confiscated.

Spindog Casino - Player’s winnings have been confiscated.

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Current status

Waiting for player to reply

3d 6h 8m 57s

Spindog Casino
Safety Index 1.5 Very low

Case summary

The player from the Netherlands faces an issue with withdrawing funds as the casino deducted his balance, claiming it exceeded the €5,000 cap, despite him not having a win above that amount.

Written by Tomas
Complaint Specialist
Submitted: 02 Sep 2026
Public
Public
5 days ago

Ballance deducted because the casino Said that it exceeded the 5k cap but it hase not. Did not have a win above 5k

Public
Public
4 days ago

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Public
Public
4 days ago

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Spindog Casino.

Please allow me to ask you a few questions so I can better understand the situation.

  • Could you please clarify the situation and support it with evidence?
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
  • Did you achieve your current balance with the help of a bonus?
  • Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts, and other evidence to my email at tomas@casino.guru, or post screenshots here

Thank you very much in advance for your reply.

Best regards,

Tomas


Samkraan has 3d 6h 8m 57s to reply

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