Spinbara Casino - Player's withdrawal attempts are delayed.

Hello. On March 18, I requested a withdrawal of 300 euros via rapid transfer. Three days later, they canceled the withdrawal request. I messaged them, and they said there was a provider error, so I tried again. A couple of hours later, it was canceled again. Then I tried using Skrill, and three days passed, and it was canceled again. They wrote, "Contact your provider." I don't understand why all providers have canceled my withdrawal. I deposited via MasterCard and rapid transfer. Now I don't know how to withdraw the funds. Maybe you can help me?

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Dear Mixa1989,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with withdrawing funds from the casino.

To better understand the situation and assist you in resolving the issue, could you please provide more details by answering the following questions:

• Can you confirm if you have verified your account with the casino?
• Have you received any error messages from the payment providers regarding the transactions?
• Have you attempted to withdraw using any other payment methods apart from those mentioned?

Thank you in advance for your reply.

I hope we will be able to help you to resolve this issue as soon as possible.

Best regards,

Petra