The player from Germany is waiting over a month for her withdrawals from Spinanaga, despite completing the document verification process that took more than two months. She seeks assistance in getting her funds paid out.
Spinanga Casino - Player's withdrawals are delayed.
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Waiting for Casino Guru to reply
4d 13h 26m 44s
Spinanga Casino
Safety Index:HighCase summary
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4 days ago
Translation
I've been waiting for over a month for my withdrawals from Spinanaga, and the casino simply isn't paying. I've completed the document verification process. That alone took more than two months! Please help me get my funds paid out.
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3 days ago
Important notice:
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3 days ago
Dear batong,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals from the casino in the past?
- When did you pass the account verification, and which documents did the casino ask you to provide?
- Have you accumulated your winnings with the help of a bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
