The player from Ontario initiated a withdrawal of $300 on April 10th, 2026, but has yet to receive the funds after two weeks. He has followed up with live support but only received scripted responses without resolution.
Withdrawal of 300$ was initiated on April 10th, 2026.
i have followed up with live support, but am only receiving pre-scripted responses with no resolution.
As of April 29th, no withdrawal has been received.
Hoping casino guru can assist with giving the casino a nudge.
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Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
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