Spicy Jackpots Casino - Player’s withdrawal has been delayed.

A did a withdraw on the 10th of September ,they state 7 to 21 business days ,whats already an insane amount of time .The 21 business days are gone and the chat support says it's related with checks ,not providing any date nothing.I am a VIP member and the VIP account manager and the VIP manager do not reply to the emails.Nothing changed from my side "data ".I would like to know what can I do and if is a scam so I can tell other players.

Many thanks

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if you've ever received any winnings from this gambling establishment?

Thank you in advance for your cooperation and reply.

Best regards,

Kristina

Hi Kristina ,I received 3 withdrawal before but I played there for 3 years or more ,most of the time I never withdrew anything.

What could be done to shut down this criminal operation?

Let me know what I can do.

Do you reckon if I do a smaller withdrawal would make any difference.

Many thanks

Nuno G***

Dear NunoGuerreiro123,

Thank you for your reply. Unfortunately, I regret to inform you that since this casino has over 30 cases closed with a "No reaction policy," we are forced to close your complaint as "Unresolved." This will also impact the overall safety index of the casino.

I understand this is not the resolution you were hoping for, but the decrease in rating due to unresolved complaints could potentially prompt the casino to reconsider their approach in the future.

Regrettably, it appears that Spicy Jackpots Casino consistently ignores our attempts to mediate any issues. You can check our previous failed attempts to communicate with them, including numerous efforts to reach them through live chat and their affiliate team. Unfortunately, all attempts to resolve these complaints have been unsuccessful as the cases continue to grow.

We strongly recommend avoiding this casino. I truly wish I could do more to help.

Should the casino choose to reopen this complaint, they are welcome to do so at any time.

Best regards,

Kristina