Snatch Casino - Player's withdrawal has been delayed.

Case summary

The player from Japan experienced a delayed withdrawal due to a provider check that exceeded the promised 14 days. He also requested a $5,000 bonus reissuance, which had been promised by the VIP manager. However, the bonus had expired, and the casino declined to credit it again. Since this was a goodwill offer and the expiration could not be overridden, the complaint was rejected.

Discussion

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Casino & Affiliate Communication Specialist

Private

9 months ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Casino & Affiliate Communication Specialist

Private

9 months ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Casino & Affiliate Communication Specialist

Private

9 months ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Casino & Affiliate Communication Specialist

Private

9 months ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Silver

Japan

Private

9 months ago

OriginalTranslation

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Casino & Affiliate Communication Specialist

Private

9 months ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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