HomeComplaintsSlotozen Casino - Player’s withdrawal is delayed.

Slotozen Casino - Player’s withdrawal is delayed.

Opened
Current status

Waiting for Casino Guru to reply

5d 10h 37m 49s

Slotozen Casino
Safety Index 9.1 Very high

Case summary

The player from Australia has been waiting two months for her $5,900 AUD withdrawal from Slotozen Casino, split between two requests of $3,000 AUD and $2,900 AUD. Despite being a loyal player with a verified account, she faces repeated requests for bank statements and has not received the funds, leading her to lodge a formal complaint.

Written by Michal
Complaint Specialist
Submitted: 14 Aug 2026
Discussion
Private
X
bronze
Teghan
Bronze
au
Private
3 weeks ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Tomas
Complaint Specialist
Private
3 weeks ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Tomas
Complaint Specialist
Private
3 weeks ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
2 weeks ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
2 weeks ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
2 weeks ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
2 weeks ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Tomas
Complaint Specialist
Private
2 weeks ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
2 weeks ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
1 week ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
1 week ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
1 week ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
1 week ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
1 week ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
1 week ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
1 week ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
1 week ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Tomas
Complaint Specialist
Private
1 week ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
1 week ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Michal
Complaint Specialist
Private
6 days ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
6 days ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
bronze
Teghan
Bronze
au
Private
4 days ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Michal
Complaint Specialist
Private
4 days ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Waiting for approval
Slotozen Casino
Casino representative
Waiting for approval
2 days ago
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

Slotozen Casino - Player’s withdrawal is delayed.
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.