Slotoro Casino - Player faces delayed withdrawal from Slotoro casino.

Dear Casino Guru! I would like to file a complaint against Slotoro casino due to unjustified payment delays and delays. On August 13, I won a total of 2,900,000 HUF playing real money games. The casino divided my payment into smaller installments of 175,000 HUF, of which some items, the larger part of the winnings. were successfully completed (this proves that my account is authentic and my winnings are completely regular). They promised to pay out the full amount by September 7, but yesterday the remaining 940,000 HUF was rejected and returned to my account, citing a "technical error". Today I started the payment again, but the casino is again delaying the payment with a processing time of 5 business days. I feel like this is a deliberate attempt to stall me from playing my winnings. I ask for your help in paying out the remaining HUF 940,000 as soon as possible. I am attaching the evidence and screenshots.

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Dear GaborJonas62,

Thank you very much for your update.

To help me better understand your case, could you please answer the following questions?

• Have you received any additional communication from the casino regarding the 'technical error' mentioned?
• What is the current status of the newly requested 940,000 HUF withdrawal?
• Did you sucesfully completed your KYC verification?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.